Re: Queanbeyan/Karabar 2620 Delayed till 2017 !
I don't think that Telstra is going to be much help in this case. They will only get told what is already in the NBN system, which appears to be a load of bollocks (and most likely a simple typo).
View ArticleRe: Telstra Nightmare over and over
If you are under contract for an ADSL service, then they can still charge you the fees for breaking the contract up until the end of that contract. I'm not too sure about what happens when the ADSL is...
View ArticleShaping
My internet speed was shaped last month due to over usage, I have since started a new month but still have barely useable internet speeds like its still being shaped. I have called a couple of times to...
View ArticleRe: NBN
Today I had a phone call from Telstra in Australia and was told the reason why I wasn't recieving my Modem was because the order was being delayed since the NBN co hasn't connected at the Node.Then an...
View ArticleRe: NBN Backup Battery Replacement
Hi Brodie, Does the NBN charge for changing the backup battery? Graden
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Re: No NBN connection
Hey Wess8, Welcome to Crowd Support I am sorry to hear of the issues with having this NBN service activated for you to use and do apologise for any inconvenience that this has caused you Do you have a...
View ArticleI want to sign up online
How do i sign up to a new NBN online?I've looked and found my bundle, its ok at my address, but where is the sign up button?I dont want to phone and wait on holdTIA
View ArticleRe: TG797n v3 Timing out when playing games on pc
Hi Luderick101, If the NBN connection box (NTD) keeps losing the connection then the problem lies within the NBN network, which means Telstra will need to report this to NBN Co so that they can...
View ArticleNBN Phone with BYO Router
Hello all, Having trouble with setting up my devices for a FTTP NBN connection. I have received the given Telstra TG797 modem/router though I wish not to use this as my main router due to it's limited...
View ArticleIntermitent Connection Interrupted
I just switched to NBN (FTTN) from ASDL+, all Telstra.The NBN performance is reall bad for about 2 weeks now, the internet connection always down for about 2-3 mins for almost every hour. And it...
View Articlekeeping my nbn T gateway modem.
I am about to leave my residents , do i take my T gateway modem and phone with me when i leave?I am not going to hook up or use at my new residents.
View ArticleNBN Orders x2 Cancelled and 3rd NBN order still pending!!
HI, we had an order created over a week ago but was canceled due to a fault at Telstra's end. So another order was created, but that had to be canceled because it was confusing your system! So a third...
View ArticleNBN + Home phone + ATA
Hey guys. I just got NBN to my unit by FTTP tech. I want to keep using my netgear d7000 router. However I just realized that I wont be able to use my home phone, as that service is now being delivered...
View ArticleRe: NBN Phone with BYO Router
Using the Telstra modem as an access point just for VOIP is very hit and miss. I haven't headd of.anyone getting it 100% working like that. You could try port forwarding the VOIP ports from your router...
View ArticleIssue with accessing websites
Cannot connect to some websites eg: Qantas or Playstation network. Getting messages like "You don't have permission to access "http://www.qantas.com/" on this server". Has only just started to happen...
View ArticleRe: Poor NBN Speed
I contacted the complaints department as per your link - received an email from the "CASE MANAGER" informing me to contact NBN Assurance....WAY TO GO "CASE MANAGER". You earnt your pay that day! As per...
View ArticleRe: Poor NBN Speed
Hello Doug If you are advising us that you would like to cancel you service you do need to ring 132200 and speak to a Team Member.
View ArticleRe: Poor NBN Speed
KathleenC - bad advice again from a Telstra employee. If I do as you suggest, yes, the service will be cancelled. However I will no doubt be informed that I am terminating the service early, and...
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