Nbn connection box
Hi can someone please tell me where I can get a mains power supply cord for my nbn box inside my home my case manager is useless and doesn't know what im talking about
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Poor NBN Speed
Just activated Telstra NBN service. Signed up for Very Fast NBN i.e. 100mbps. Was previously with another provider on same package. Here is the speedtest result for my previous provider: Previous...
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Billion 7800 vdox NBN set up
Don't want to use the Telstra gateway. I have Billion 7800 vdox router.Telstra are unable to provide set up details as they don't support the Billion 7800 vdox router.Here is how to do it: Go into...
View ArticleRe: Poor NBN Speed
Hi DougBoothHave you checked in with our NBN team to confirm that you're on our fastest NBN package.Based on the speeds you're receiving I would suspect that you're on the base level NBN package rather...
View ArticleRe: Poor NBN Speed
I signed up for the Very Fast - NBN service, and it shows on my bill, so I would suggest that Yes, I am on that service,
View ArticleRe: telstra NBN/ADSL Router/modem
we got a nbn ready moden then we got another what does that all meanOur nbn date 'appointment' did not happen told nothing yetDo we need be home if running the nbn readdy and no phones other than thru...
View ArticleRe: NBN Installation Issues
I have had same thing happen my wife stayed home from work after they rang about a week before to confirm date. No courtesy call , I got a message left on my phone the next day to ring back. When I...
View ArticleRe: Telstra Max (Technicolor TG799VAC) in BRIDGE Mode and voip ports
Thank you. When I was told that they would work I was very sceptical since, in bridge mode, the g/way max is basically a simple modem
View ArticleRe: Telstra Cable HFC Issue
If the address doesn't show up as serviceable in the system for Telstra cable, they can't put an order through.
View ArticleRe: Telstra Max (Technicolor TG799VAC) in BRIDGE Mode and voip ports
Exactly right. Same with anything bridged
View ArticleRe: NBN
Hi Steph, on the first appointment I did get a technician come and he said the modem is supposted to be posted. So I am really confussed. My case manager is in India apparantly and the phone number you...
View ArticleRe: Poor NBN Speed
Hi Steph I phoned the NBN assurance team and they stated that there was congestion issues that were being cleared by the techs. Sounded pretty lame to me. I contacted the billing team and they...
View ArticleRe: NBN
Dave, don't even bother going to Telstra NBN. I transferred from my previous NBN provider where I got speeds of up to 90mbps on a 100/40mbps. I've now hooked up to Telstra and getting 9mbps on a...
View ArticleRe: New NBN area and speeds are LOUSY
Nigel, Telstra used the same excuse with me. I've had the NBN for two years with another provider....excellent speeds and then I transfer to Telstra..............speeds WORSE than adsl2. Telstra should...
View ArticleRe: Poor NBN Speed
Hi DougBooth, It would be best to assign a case manager so we can look into this and have them give you a call. We can arrange this here for you:...
View Articlenbn dropping out
my internet keeps dropping out and throwing me out of what ever i am in and sometimes i have no dial tone on my home phone, i have an 85 year old mother who rings me on this if i am needed so not very...
View ArticleRe: Telstra Cable HFC Issue
I went to the Telstra Depot myself and spoke with real people with real resources and the problem is now solved.
View ArticleSwitch NBN NTD from UPS to Standard PSU
Hi All, Has anyone managed to get an NTD switched from UPS to the standard power adapter? We've purchased a house and very annoyingly the previous tenants have installed the unit in an unsightly...
View ArticleQueanbeyan/Karabar 2620 Delayed till 2017 !
So 2 weeks ago i was told the NBN now wont be installed till 14/7/2017.The NBN were in the street 3 weeks ago putting the little grey box on the house. Then a week after Telstra call to say there is a...
View ArticleRe: Switch NBN NTD from UPS to Standard PSU
Hey , Tesltra don't own the NBN equipment. You might have to take it up with NBNCo. I agree with you re the battery. My next door nighbours alarm went off, and it turned out the battery had failed,...
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