Re: NBN Drop Outs!
You could do the following we do a lot of web design and web development and found when there was an outage it was really costing us. So we have added another gateway to our network that accesses a...
View ArticleGateway Max TG799vac auto restarting
Hi,I have a Telstra Gateway Max TG799vac modem, I have attempted to connect a portable drive to the usb port. WhenI connect a drive within a couple of minutes the modem restarts. I have tried a...
View Articlenbn technician no show.
We had a appointment for today 7th july for technician to install nbn box and didnt show up.no notification from telstra as to what now?????ive been onto telstra several times since signing up for the...
View ArticleRe: New NBN area and speeds are LOUSY
Hi Nigel, Not good to hear of the slow NBN speeds there. Do you have the FTTP or FTTN type of NBN connection? Has Tech Support advised if a technician can be sent out to help look into it?
View ArticleRe: Slow NBN Speed at night - time for more CVC bandwidth telstra
HI BradleyAMM You are best to raise your concerns with the NBN team on 1800834273 - IVR > 3 so they can progress your concerns. - Kind Regards
View ArticleRe: nbn technician no show.
https://say.telstra.com.au/customer/general/forms/Email-Complaint
View ArticleTG797n in Bridge mode
I have a Telstra NBN (FTTH) service with a TG797n router which is not what I told when I signed up but nevertheless has worked well until about a week ago when Telstra turned on Telstra Air and FON. I...
View ArticleRe: NBN modem/router
Hi John, I am considering buying one of these Modem/Routers for my NBN service with Telstra. What sort of NBN serivce do you have? Is it FTTN? How well is the Modem/Router working for you? Is it worth...
View ArticleRe: TG797n in Bridge mode
Telstra Air can be deactived/activated by logging into your account on the telstra website. Telstra do not release SIP details for their NBN services, they are hardcoded into the modem Bridge mode is...
View ArticleRe: RC-AC87U and the nbn
Hi ImmutableObject, NBN services generally use IPoE, but you could try the PPPoE options too. Unfortunately the setup you have outlined is not supported by BigPond Tech support. BigPond Tech Support...
View ArticleRe: Printer not working after nbn install
Hi there I have the exact same problem my Brother printer is MFC J625DW i have done the instructions given but need to know the next process if you could help would be much appreciated
View ArticleRe: TG797n v3 Timing out when playing games on pc
I recommend having a look at these guides to see if they help: TG797n Feature Settings Questions & Answers How To Troubleshoot NBN Issues Let me know if either of those help with your issue....
View ArticleRe: Printer not working after nbn install
Hi Trudi10, I had a similar problem with my Brother HL-1210W recently when I moved over to the NBN, I found that making sure the printer was connected properly to the WiFi (I used WPS since it was...
View ArticleRe: Re-locate NBN connection
Hey there, The modem does need to remain in the same location and connected to your NBN box. You can put in a request to have it moved but at the moment it can be up to 12 weeks to get a response on...
View ArticleWaiting for nbn to connect after installation
Had our nbn installed a few hours ago, the guy said it can take 24hrs to connect . Just wondering how long everyone has waited to come on. I've been waiting for 2 1/2 years for decent internet and...
View ArticleNBN
Is there a shortage of Telstra Modems at the moment, we have been waiting for ours to be delivered and our appointment with the Telstra representive to hook it up has been rescheduled 5 times,
View ArticleCan't connect phone to NBN connection box
Recently I replaced T-gateway with my own router but have trouble with phone service when I connect my phone to NBN box directly through voice port. I didn't have the problem if I was using T-Gateway....
View ArticleCancellation of contract
Hi,I want to know how I go about cancelling my contract & paying it out. No through lack of service, because it has been amazing. It's just that I don't need to be on the plan that I am on, &...
View ArticleRe: Can't connect phone to NBN connection box
The UNI-V ports on the NBN box have to be activated first before they work You will have to contact NBN sales in regards to this
View Articletop up data network error
im getting this message come up everytime i try to top up our 1 of 3 data allowance:We couldn't process your request because of a network error. Try again, or if you need help, contact us.Mel Greene...
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