nbn connection
My mother had the NBN installed about 2 months ago. For the first time ever she went over her data allowance and the speeds slowed to a crawl. The account was paid and still the speed has never...
View ArticleVelocity (fiber to the home) phone and internet down
Hi, I'm on Telstra Velocity (fiber to the home). Both home phone and broadband have been down for 2 days. In Pyrmont NSW 2009. Is this the same as the "NBN service disruption" Telstra is talking about?...
View ArticleRe: Internet outage
k if u have no internet and yet have a telstra mobile phone then ring telstra ad ask them to hot spot u through your mobile phone and ask for free 25 gigs data daily till internet fixedI have done...
View ArticleNetgear DEVG2020 router keeps restarting
My Netgear router has been restarting every couple of minutes since 3:30pm this afternoon. The NBN Connection Box seems to be functioning as it should. i have not reset my router as I'm a Telstra...
View ArticleNbn reset
Hi there, I live in Metford NSW and have been with out the NBN since Friday the 20th of May i have done 5 resets of my TG 799vac modem and still have no internet. What can i do to reset it Michael Park
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Re: Invalid Data Usage........
Hi, Luvs_footie, Well, now it gets interesting. Five times the data! I'd definitely be interested to read the outcome and Telstra's response.
View ArticleWe have internet connection again after the outage. We are still not able to...
We have internet connection but still cannot send / receive emails. We have had telstra connect to the computer remotely. I was told the settings are all correct. Have even set up Mail with Windows 10....
View ArticleRe: NSW NBN - Unplanned Service Disruption (13/05/2016)
My order status says its delayed but I received a phone call saying that my NBN service should be connected and the operator explained she is not a tech support personell so she couldn't understand...
View ArticleRe: Nbn reset
If it is in relation to the issue that started thurs/friday You can try factory resetting the modem...
View ArticleRe: We have internet connection again after the outage. We are still not able...
Flickering means activity on the modem so im not sure why they would be speaking about a steady light. What error messages are you getting? are you able to access the account via webmail?
View ArticleRe: Disappointing Service
We also havent recieved our Router or any other sort of information pack from Telstra and it has been 3 weeks....
View ArticleNBN Modem PPP Credentials
Been with Telstra for a month now on FTTN, when i got the modem all i did was hook it up and it worked flawlesly. After all the issues Telstra had recently i couldn't get back online with the...
View ArticleRe: NBN Modem PPP Credentials
Hey The NBN doesn't use PPP. You don't need to enter those credentials. They are for ADSL. Yeah, My router takes a bit longer to reconnect when the occasional drop happens. It's still a tad...
View ArticleNbn battery backup beeping
My NBN battery backup unit is beeping. Not any of the identified beep codes either. Sometimes it will beep twice every few minutes, but most commonly it just beeps continuously (repeated single beeps)...
View ArticleRe: Caller ID display fault
Hi elnev, Exactly the same issue as your good self, with a Panasonic KX-TG4391AL set and the TG799vac Gateway.Caller ID works perfectly for numbers that send it, and it still triggers the custom...
View ArticleRe: NSW NBN - Unplanned Service Disruption (13/05/2016)
I ha ve been lost internet connection since last friday and customer service keeps on telling me that there is an outage due to NBN interuption. and always say that the NBN team will call me back with...
View ArticleRe: NSW NBN - Unplanned Service Disruption (13/05/2016)
My nbn reference number is 10236243， and I have been waiting for call back since this monday，but no one called to tell me what happend to NBN connection at my address.
View ArticleRe: NSW NBN - Unplanned Service Disruption (13/05/2016)
My nbn reference number is 160236243， and I have been waiting for call back since this monday，but no one called to tell me what happend to NBN connection at my address.
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