WIFI issues after last weeks outage
Have home phone working again, but WIFI will not connect with my Epson printer or our Samsung S5 or S5 mini? Have tried to access the modem and have tried turning all off and resetting but no luck....
View ArticleRe: NSW NBN - Unplanned Service Disruption (13/05/2016)
Just ran my mobile flat on hold to Telstra Technical.
View ArticleRe: in the event of a cyclone
Hi Ron. If you have an inverter, you can use this for your modem.The modem ps is rated 12v 1A so you can use a 12v deep cycle battery connected direct to mdem, solar panel regulator and 40 w solar...
View ArticleRe: WIFI issues after last weeks outage
Hi There, Telstra are currently pushing updates out to all technicolor modems/routers. They recently tried this a week ago and they had a few glitches. Since then they have been working on reupdating...
View ArticleInvalid Data Usage........
I have my account now showing as gone over its monthly data limit. It is not possible. It is showing that I have downloaded 523GB in a 24hr period. My monthly data plan is 500GB. I waited on the...
View ArticleRe: Invalid Data Usage........
Hi, PeterA17, I wouldn't panic at all. It appears that there may have been some issues with the My Account system, displaying inaccurate data consumption information. To make sure, you can contact...
View ArticleRe: disconnection
We have had a similar problem with our NBN service or rather lack of service. I thought at first it was just a comedy of errors and just our bad luck but now I realise that it is the total incompetence...
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Re: in the event of a cyclone
Hi BundyBob Thanks you for your suggestion but it's not really the answer. It really does not matter if the modem is powered or not. If the FTTN cabinet is not powered then anything past the cabinet...
View ArticleRe: Invalid Data Usage........
Hi Tez, I to have experienced a huge increase in data usage of late. Normal months average 100GB........ last month 506 GB. First day in this current billing cycle usage is shown as 13GB and I know for...
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Re: NBN Outage for 5 days
Hey , At least we know your Gateway is trying to get out. Unfortunately, guess what? The http://servicestatus.telstra.com/ shows an outage in Woonona. Actually, it might be statewide. Sigh. Started...
View ArticleOutage compensation
When and what compensation will Telsra be giving customers in my area for 4 NBN outages with a three week period?
View ArticleRe: Outage compensation
Hi There, Telsta currently have not come up with a compensation solution for customers, but there is a good chance that all data services will become free and unlimited for 1 day in June. If you would...
View ArticleRe: Outage compensation
That would be fantastic!!!! Like last time with free data service, users clogged up the system so eventually users were able to download less than a normal day. As for free usage I get a heap of...
View ArticleRe: NBN Outage for 5 days
That's rubbish.I have had no internet since last Thursday.5 days.No fix.No help.Very unhappy.
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