NBN -
Just changed to NBN - no connection for 3 days. Cant get onto Telstra. Just get placed on hold for endless amount of time. Service interruptions say that its fixed. But its not! How do I get...
View ArticleNetgearDEVG2020
After getting a new modem and Panasonic Dotcore phone in Feb. as advised by Telstra to be ready for the NBN in April I am now informed that as Telstra now are using copper to the house from the pit my...
View ArticleNo home phone in Garbutt Qld
I have no home phone in Garbutt Qld according to Telstra they have resolved the issues with the NBN faults and all is working again. I have turned the modem off and restarted it but still no dial tone....
View Articlenbn broadband down for two days
My nbn broadband has been down for two days telephone support with telstra is crap . I would like to know when it will be back up and running
View ArticleRe: No Voice Light on T-Gateway Router and home phone not working
Yup tried that twice, still not working. seems like the problem in my router.
View Articlepull the NBN cable out and plug direct into my laptop
how come i have internet connection of i pull the NBN cable out and plug direct into my laptop? so my router firmware is broken?
View ArticleRe: NBN voice and T-Gateway
Hi Karl2, Yes all NBN services will have the Voice activated. If you are going to use another modem, then it should just be a matter of connecting to the Voice option for that modem, once you have...
View ArticleRe: No Voice Light on T-Gateway Router and home phone not working
It worked actually, i tried again followed the same steps you said and voila..voice light is turned on.now i can make calls. but still something wrong with the line. no incoming calls.
View ArticleResponse to Customer Support for NBN Fault
I was promised a call back at 10:00am Sunday morning which didnt happen. I was on the phone trying to contact Customer Support yesterday for an hour and a half with no success. I am on the phone again...
View ArticleDay 4 without internet
Do you plan on letting customers know what's going on. Can't get through on phone, chat 24/7 is unavailable, Facebook and Twitter messages remain un answered. I would like to know when the service that...
View ArticleRe: Day 4 without internet
Same time and inability to get answers here - ADSL SUnshine Coast, despite BigPond header saying all fixed...???
View ArticleRe: NSW NBN - Unplanned Service Disruption (13/05/2016)
It has been 5 days now since the Broadband NBN service interruption. We are still not able to access the internet. I have been ablr to talk to Cusotmer Support 3 calls out of nine attempts. Still no...
View ArticleRe: Another NBN outage in SA?
Yes. Another public relations disaster by Telstra.Still watching and listening for any public statement or other response from Telstra re the SA situation.I could almost make a cup of tea in the time...
View ArticleRe: NBN internet Connection
Hey , I'm in the same postcode, but It probably depends on where you are in that postcode. My NBN came back on Saturday evening, and it's been up since then, so there may be some stuff still going...
View Articledisconnection
our NBN connection was disconnected for no reason on the 11 th May. Telstra still had us as a copper network however the telstra technician who came to fix it said it was running through NBN which I...
View ArticleRe: Outage.
k know outages in adsl and nbn varies in all areas where up to 50% not getting internet services. these outages have been known to be from software to hard ware latest is hardware where they dont know...
View Articlein the event of a cyclone
In Far North Queensland we have cyclones most summers. During this period of time power can be out for some days.In my situation I have provided a sinewave inverter generator to run my house. This...
View ArticleRe: Outage.
I have been trying to ring nbn support on and off all day and watching status page , I have a Telstra gateway max and it will not connect to internet poor service should send a general email to inform...
View ArticleNo nbn
I have had no nbn at work since Friday 20TH MAY. NO communication by txt or phone letting me know what is going on or approximate time coming back. Not happy. Not happy at all!
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