Re: NSW OUTAGE ON NBN PHONES -BRICKBAT AND KUDOS
Queensland outage ( Mareeba NQ) Wireless NBN went off am Saturday, not able to get through due to long wait on phone, go to WWW.Telstra.com it says, yes how do I do that when no NBN. Finally got...
View ArticleRe: NSW NBN - Unplanned Service Disruption (13/05/2016)
I am located in nsw 2530 Horsley, we haven't had a connection since Thursday night this is getting beyond a joke!!! Not only am I and my wife using ridiculous amounts of data on our mobile phones but I...
View ArticleStatic IP address activation
Hi, Can someone please tell me how I can activate a static IP address on my nbn account.... I cannot get in touch with a Telstra representative as there has been a major outage in my area (was on hold...
View ArticleRe: NBN dropping out constantly
I connected to NBN in Dec last year and the rollover was seamless. We were happy with until last month when our troubles started. It dropped off and was off for the whole week until a NBN technician...
View ArticleHere's a thought for the next time the NBN goes belly-up
This was a prolonged outage. I would suggest that if the NBN/ADSL network goes down again to the extent it did, Telstra should offer the following: In the event of an extended national or regional...
View ArticleRe: Here's a thought for the next time the NBN goes belly-up
When is it meant to be back on line here at postcode 3860? I can't work without the internet. Refund is what I want. When will we have internet back? NOT GOOD ENOUGH.
View ArticleNo Voice Light on T-Gateway Router and home phone not working
https://www.youtube.com/watch?v=fehjphMEq84 according to this video from telstra. we dont have voice light turned on. and our home phoneis not working. what should we do in this case? our nbn was was...
View ArticleI am not receiving calls to my fixed line nbn phone.
I can make calls but not receive calls since conversion to nbn on 19/5/16.Also problem with message bank.Very unhappy with telstra and the process (or lack there of) trying to register my fault.So many...
View ArticleRe: I am not receiving calls to my fixed line nbn phone.
I can't even successfully report via a form to report my fault complaints!Got to the end after crafting a complaint and it just booted me out!A bit like "Çomputer says No!"
View ArticleNBN Wireless Outage
Belli Park 4562 NBN Wireless internet still down 20/5/16. When are you going to fix this? I rely on this service for my business. Would be nice to receive an email confirming status and ETA for repair....
View ArticleRe: NSW NBN - Unplanned Service Disruption (13/05/2016)
working from home and need this fixed now. Can u please give me an ETA when you expect to have this issue fixed by?
View ArticleRe: No Voice Light on T-Gateway Router and home phone not working
MIne isn't either. My internet is working now since the outage but the home phone isn't working today. I went into my modem and it says the telephony is disabled. I can't see how to reenable it. I'm...
View ArticleRe: NSW NBN - Unplanned Service Disruption (13/05/2016)
Hi Hangyu, The latest information we have about this current NBN issue is here:https://crowdsupport.telstra.com.au/t5/General-Internet/NBN-and-ADSL-Unplanned-Service-Disruption-20-05-2016/m-p/571569#M5488
View ArticleRe: Help to set up VOIP phone????
Hi, It looks as if the VoIP Domain name for Telstra is: connect.telstra.com on port 5060 There will also be a local proxy on port 0 named according to your geographical local. For example, for me it...
View Articlenbn wireless
Hi can you tell me when my NBN connection will be fixed Postcode 5540, but live out of town, so have wireless connection.at the moment i have a seriuosly ill family member in hospitalso I would...
View ArticleRe: Turn off NBN Connection Box while overseas?
If you recently installed NBN, then this should come without the backup battery (unlike early models). So any replies referencing backups are moot.Personally, I would then switch it off - it's no...
View ArticleRe: No Voice Light on T-Gateway Router and home phone not working
I've had the same experience during the current outage and managed to resolve it.It may depend on your gateway modem model. First, disconnect your modem and UNI-D1 cable, then reset the NBN...
View ArticleRe: NSW NBN - Unplanned Service Disruption (13/05/2016)
I was promised a phone call back last night for 10:00am Sunday morning (22nd May 2016) due to an NBN outage still occurring. As the fault was still occurring, I went down to the local Telstra shop to...
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