Re: connecting main phon with answer machine computer room to new max modem...
Hi there Ashoka, Can you please clarify your concerns regarding connecting your phone and answering machine to the new modem in the kitchen? Kind Regards
View ArticleRe: Powerline Adapter
Hi Buff1969 So that we can get the best advice for you, I'll be forwarding your concerns to our Social Media Tech team. As this team only work Monday to Friday, you won't receive a response until the...
View ArticleRe: NBN Order Status Delayed
Hi Lindy The issue is still ongoing. I have tried your support team many many times are to put it plainly they have no idea about NBN. They need to be taught the difference between FTTN and FTTP....
View ArticleRe: How to disable devices from TG799vac?
Hi AJ5rigg So that we can get the best advice for you, I'll be forwarding your concerns to our Social Media Tech team. As this team only work Monday to Friday, you won't receive a response until the...
View ArticleRe: My Dlink Taipan modem requires PPPOE sign in
Yeah should be. A bigpond email address and password
View ArticleRe: connecting main phon with answer machine computer room to new max modem...
the only answer is for me run a 30mt cable through the roof into the back of two new outletsis there any other way ????? thank you. from richard
View ArticleRe: no service for 5 days. I should not pay account for 5 months. 55+ years a...
21 Mar 16 two NBN installers allegedly connected us to NBN. Telephone calls from outside could not be received. Some of our call would drop out., Made complaint; several emails all diverted to...
View ArticleRe: no service for 5 days. I should not pay account for 5 months. 55+ years a...
Hi Tom, Glad to hear it's all sorted, and it was just a misplaced cable. Thanks for letting us know. Please do note however that not every department within Telstra is available 24x7. I apologise...
View ArticleRe: NBN Fixed Wireless download speeds
Hi, It's not likely that we would be able to offer more consistent speeds. It would still be using the same NBNco equipment - so the same issues would likely reoccur. I'd continue working with your...
View ArticleRe: connecting main phon with answer machine computer room to new max modem...
Hi ashoka Can you provide some specific information about exactly what you're trying to do? So for example- why are you looking to connect your Phone to your modem? Or what are you trying to achieve...
View ArticleRe: connecting main phon with answer machine computer room to new max modem...
with new max modem with nbn you have to connect main phone to modem it will not work from old socket
View ArticleRe: NBN Sky Muster Satellite
I was talking to Telstra Satellite a couple of days ago about our Telstra satellite connection which has been playing up and costs us $599 a month for a 20GB plan. The technician (who did not know how...
View ArticleNBN Fixed Wireless Speeds (50/20 Upgrade)
Continuing frustration with Telstra/NBN incompetence. Over the last several weeks I have contacted Telstra 4 times to have our Fixed Wireless service moved from Fast to Very Fast. When on Fast we often...
View ArticleNBN frustration builds
I have just spent nearly 2 hours (1hr 56 mins) on hold to the complaints departmnet at Telstra NBN only to lose complete faith in this whole NBN debarcle. I live in Mandurah WA, and we were one of the...
View ArticleRe: connecting main phon with answer machine computer room to new max modem...
Great thanks for that. Have you considered having your ports rewiring using our Professional Installation option so that you can use all the ports like you use to? If that's not an option - and you...
View ArticleRe: T Voice Fault
Hi FrankT, Can you confirm if you have connected the telephone cable to your modem as described here? Are the modems connected to your modem via WiFi at the time that you attempt to use T-Voice? - Shelly
View ArticleRe: Reset password?
you can try https://myacct.telstra.com/forgottenPassword?execution=e1s1 barring that you'll have to contact telstr who can either sms the current password to you or reset it
View ArticleRe: NBN Fixed Wireless Speeds (50/20 Upgrade)
Speedboosts only increase your maximum speed cap (so now instead of getting speeds up to 25Mbps it increases to up to 50 but both don't have a mininum speed gurantee), and it won't necessarily make...
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