Connection dropouts
So after two weeks we finally had our nbn connected and all seems good, however the connection seems to drop out roughly every 30 minutes for about 2 minutes (although sometimes it can last over an...
View ArticleRe: Connection dropouts
Good morning CatherineAs your connection is so recent, you will be best to ring the Telstra NBN specialist support help desk on 1800 TFIBRE Thanks
View ArticleRe: Darwin NBN
Looks like the routing issue is back again... Was fine @ 6am this morning. logged back on after the solar eclipse around 11am and back to double ping issues!! UGH@
View ArticleWe're moving back home, can I transfer my email address to our parents...
We're leaving our existing house to move back home whcih means we will have to disconnect our current NBN service.Our parents have a Telstra NBN account in their house so I was wondering whether it was...
View Articlephone on fibre to the node
How is the phone connected on fibre to the node. Just left as is or connected through the modem.
View ArticleRe: phone on fibre to the node
On FTTN it is connected through the modem as a VoIP style connection.
View ArticleRe: Telstra NBN peak time performance is poor - Landsdale WA
I have noticed and have raised this with Telstra multiple times but besides being asked to restart my router and NBN NTU and being asked to increase my speed (i was on 12/1 Plan) the problem still...
View ArticleRe: We're moving back home, can I transfer my email address to our parents...
I'm pretty sure you can do filling out a CHOWN (Change of Ownership) form. The easiest way to do it would be in a Telstra shop but both parties (You and the legal lesee of your parents account) i...
View ArticleMultiple Problems - Need to Be Fixed - NBN Fixed Wireless
Hi, So recetnly in the last 24 hours. I have requested a speed boost for the Telstra NBN Fixed Wireless Service. Everything seemed to be going to plan. I had the other guy on the phone saying that it...
View ArticleRe: NBN provisioning
I would also like to know the time for provisioning as I have recently had my adsl disconnected and there was no information given that there would be any downtime to my service. I have been given the...
View ArticleRe: Connection dropouts
So i called them, and that resulted in them doing a line test and then somehow completely cutting off my internet during the call which has been down for over a day now, several more calls later and we...
View ArticleSpeed boost
Hi, I have just signed up for nbn and also added the 100/40 speed boost using Ethernet, only thing is the speed I am getting is 35/14 at the moment, when they were signing me up they estimated around...
View ArticleRe: Speed boost
Should appear in myaccount Off the top of my head i think they call the 100/40 super fast speed boost
View ArticleRe: NBN provisioning
Hi, Yes don't worry you guys aren't the only ones having this problem it's a ongoing disaster. I have recently requested my NBN fixed wireless to be upgrade for a extra $20 a month and it's now been 24...
View ArticleRe: Speed boost
Under add ons it saysSpeed Boost $20.00 per monthStatus: InactiveWant to increase your maximum speeds into your home?but up top where it says your internet it says Connection: Super Fast - NBN FTTN...
View ArticleRe: Multiple Problems - Need to Be Fixed - NBN Fixed Wireless
I've contacted Telstra later after this, 1 Hour later after doing a useless amount of problem solving. They realise that it's because my internet is in provisioning status. This is regarding my speed...
View ArticleNBN Connection - 7 days delay to look a NBN fault after being disconnected...
I have just joined the NBN...well almost. I have been disconnected of a 17MB ADSL 2+ connection and now have to wait 7 days for an NBN technician to look at my NBN line. This is for them to fix their...
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Latency problem
Hey, ive recently moved back to Telstra for their NBN service, and ive noticed with gaming its not much different to my old OPTUS nbn connection, or cable connection.. When i did a traceroute of the...
View ArticleRe: Latency problem
Telstra global automatically routes traffic around area's with issues (E.g broken undersea cables, site failures), and at the moment there's issues with international traffic all over the place. From...
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Re: Latency problem
Thanks for the response I guess ill just ride it out, im using a VPN which seems to have cleared up the HONG KONG route issue, hopefully telstra can get it sorted soon
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