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Connecting to FTTN via Fritzbox 7490

Hey Guys,    I as connected to the FTTN on Wednesday and previously bought a Fritzbox 7490 especically for this, however I have been unable to get it to work.It syncs OK and I can see the line details...

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Re: Connecting to FTTN via Fritzbox 7490

Officially speaking, the T-Gateway is the only support modem for Telstra FTTN connections. Issues are very common when trying to use other modems, my understanding is that it is because of the...

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NBN speed...

So, I had ADSL2, now have NBN and it's slower.. quite a bit slower. Have made several phone calls but nobody seems to listen. Have tried the 1800 TFIBRE number, but been on hold forever... Any clues on...

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Re: NBN Connection - 7 days delay to look a NBN fault after being...

Not much can be done but wait. NBN Co set the appointments for NBN Co techs and a week really isn't that bad for getting an NBN tech, I know of other cases where it has been more than 2 weeks before...

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Re: NBN speed...

Welcome to what is commonly happening...Most people are having slow speeds with NBN, particularly FTTN, in newly ready areas for the first while until NBN Co work out the backhaul to give the area...

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Re: NBN speed...

Keep in mind that the CSR you speak too is unlikely to have access to the kind of information required to verify if the issue is within the NBN network or the link between NBN and Telstra (short of...

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Re: NBN speed...

for fibre to the node call 1800 811 612

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NBN

Since I signed up for NBN Internet/Phone service I have no end of trouble with my phone service. Phone calls dropout constantly. I can see this being a very lucrative service for Telstra. Another call,...

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Re: NBN

What type of NBN connection is it?How do you have the phone connected?

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Re: NBN

Sorry, I shouild have said that, Wirless connection. North Coast NSW

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Re: NBN

Phone is connected to the T gateway.  

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Re: NBN

So it is NBN Wireless and having issues... Is the internet working ok? If the internet is dropping in and out as well, it would suggest maybe a possible signal issue on the NBN Wireless system.

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Re: NBN

Yes we do have dropouts with the internet, but not always do they both drop out together. Phone calls just drop out, some times connect within seconds other times you have to redial. Its very annoying...

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Re: NBN

That is very strange... if both have been out and checked it out to see if it can be fixed, I would be suggesting to see if you can move the phone back to copper... on Fixed Wireless you can sometimes...

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Re: NBN

Thanks for your Help. Yes we still have the copper line in the house. We are not big phone users, and mobile coverage is not good also. No Mobile coverage inside the house. So when we need to use a...

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Re: NBN provisioning

We had adsl cut off and were told that our order was provisioning, after two weeks of calls and no answers or any potential time frames we finally managed to set a date for an nbn tech to come out, and...

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Gateway Max use existing or newly supplied ?

Hello, my house is due for FTTN connection on Friday 18th March. I currently have a Gateway Max modem which is connected to ADSL 2 +. A new Gateway max has just been delivered as part of the bundle I...

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Re: Gateway Max use existing or newly supplied ?

You shouldn't have any issues using the modem you have currently connected. You can then keep the other one as backup

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Re: Gateway Max use existing or newly supplied ?

Thank you for your reply , cheers.

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Fixed Wireless ODU Damaged What's the Best Opinion?

Hi,So my ODU outside my house has been damaged for some time now. What has happened is the braket that holds the ODU to the Poll is broken. It's been only 3 months and at the moment it's only holding...

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