Re: phone
HelloYou should ring the dedicated Telstra NBN support number 1800 TFIBREThanks
View ArticleRe: FTTN connection 3 weeks and 2 appointments
Answer to part of my questions : My immediate next door neighbour ordered a FTTN nbn connection, with Optus , on Thursday 3rd March and were connected today ,Monday 7th March. They did not require 2...
View ArticleHome phone not working on nbn
I get a dial tone and incoming calls, though local calls are coming in as out of area. I cannot make outgoing calls at all. I get a recorded message saying that this number is not available on this...
View ArticleRe: Home phone not working on nbn
HelloIt looks like you will need to ring Telstra NBN support on 1800 TFIBRE They will need to look at your situationThanks
View ArticleConnecting Home Phone
I have successfully connected to the MBM today but cannot get my home phone to work. It is a telstra 12200 cordless and is plugged in to the rear of the provided modem. The phone LED on the modem is...
View ArticleRe: Connecting Home Phone
Hello,I have read here several times that a home phone on NBN can take up to 24 hours plus to activate I presume you are ringing 1800 TFIBRE Thank you
View ArticleRe: Home phone not working on nbn
I've done this twice and received a link to Telstra support, which I've also been through quite a few times. I don't really want to wait twenty minutes on my mobile to talk to someone.
View ArticleVoip & NBN.
hi just wanting to know how long does it usually take for voip to become active on a fixed wireless conection as we have been waiting nearly 2 weeks now !!!!
View ArticleRe: Connecting NBN to home network (via patch panel)
Arrh, thanks. I've connected the T-Hub directly to the UNI-D port and patched 4 ethernet ports from the T-Hub directly to the wall socket termination points on the patch panel and I now have 4 active...
View ArticleRe: NBN Outage 13/1/15
March 8/3/2016. NBN still out - NO Attempt by Telstra or NBN to visit my house or node to resolve for 6 weeks so far out of 8 weeks connected to No Broadband Network. Told to stay home today between 8...
View ArticleRe: NBN is a disaster
I was connected ... ONCE .. my kids now talk about the "good ol days" of having internet. Back in beginning January i was connected for 10 days to NBNThen was disconnectedThen was told to wait 3...
View ArticleProvisioning NBN nightmare
How can a telco with so much technology at their disposal find it so difficult to activate an account? How can 2 departments not be able to communicate with each other to solve problems? How can a...
View ArticleRe: Online chat
Thanks. Why the chat persons or managers couldn't say that I don't know. CHAT is so useless after those 2 episodes I doubt I'll ever use it again.
View ArticleGateway Max Quick Start Guide for NBN
Being switched over to fttn in a day or two - have just realised that there is no quick start guide in the box which contains my new Telstra Gateway Max modem - should I be worried?
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Re: Gateway Max Quick Start Guide for NBN
Hi Grf, if you pop along to the following link, you'll find a comprehensive downloadable PDF guide to the Telstra NBN setup, and the gateway/s:...
View ArticleRe: Provisioning NBN connection
Wow. Glad I read this. I am 10days in to this exact runaround. I am going to try the ombudsman tomorrow. Fruitless hours on the phone to telstra I could give you every script word for word...there's...
View Articlewhy is the NBN so hard to get connected???
Why is it so hard for telstra to turn up when they are booked they have now missed comming twice when you call them they say its not our fault its NBN people ring them and they say its Telstra. Then...
View ArticleRe: why is the NBN so hard to get connected???
I had 5 NBN appointments and NBN Co failed to show up for all 5 of them, three of them were booked through Optus and the last two by Telstra... I have helped other family members with NBN connections...
View ArticleWould like Clarification a question I get asked about switching to NBN
I have had the same question from a few customers of mine. Firstly they are connecting to the NBN network. They have asked if they can keep their telephone service with one provider and have their...
View ArticleRe: Would like Clarification a question I get asked about switching to NBN
They certainly can have two providers for FTTP (using the Uni-V port) or Fixed Wireless Connections (where they keep the phone line on copper)...With FTTN the only way I could think that it could...
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