Re: NBN out in ballina
Hopefully they get it up and running nice and quick... ours was down the other night and it throws things out when you get so used to streaming everything haha.
View Articleconnected via NBN landline phone has dial tone but busy signal on ALL calls.
hi i need some helpwe are on the NBN network.. our phone works on the old copper wires stilit has a dial tone, but when we try to make any calls it is the BUSY signal.. cant receive calls either.. our...
View ArticleNot being billed correctly.
Moved to Billings & Payments, click on link above to view post.
View ArticleRe: Switch from ADSL to NBN
I've contacted the nbn co team & they have told me that is no issues at thier end etc & was advised to take it with my service provider as it appears to be something to do with them etc... I...
View Articlemygateway.gateway
I don't know my password or user name to log in to mygateway.gateway.What can I do?Thank you
View ArticleRe: mygateway.gateway
It by default would have had the username of admin and either no password (blank password) however sometimes password or admin also work if it does ask for a password.If you have updated it yourself...
View ArticleRe: mygateway.gateway
Hi there whilst you haven't said there what model you have, normally the combinations to try (unless you have changed them) are: Username: adminPassword: admin oradminpassword or adminand just leave...
View ArticleRe: Switch from ADSL to NBN
The 1800TFIBRE number is Telstra's NBN team who would be able to help get the transition sorted for you. So if you give them a call and tell them you want to get transitioned their sales team would be...
View ArticleRe: NBN bundles
Discounts and the standalone don't count. So your base spend in the system will be $100. So you can definitely do this and change to any bundle over that $100 base spend - before 24 months is...
View ArticleRe: NBN availability..
Hello again Electron99. Ring 1800993728. It is a number specifically for NBN ORDERS.
View ArticleNetgear DEVG2020 Router Resets Intermitently
We have a NBN connection that connects to a Telstra supplied netgear DEVG2020 router There are 2 ethernets connection on this router 1. Telstra supplied Linksys Voip 8 port IP telephony gateway 2....
View ArticleNBN is a disaster
It's now been 2 weeks since my ADSL was disconnected and my NBN was supposedly connected. 2 weeks without Internet or home phone. Ive been told by Telstra its an NBN issue but no one can tell me when...
View ArticleRe: NBN is a disaster
Hello,I am unable to assist specifically as I am not a Telstra employee, but if you cannot get information from 1800 TFIBRE the dedicated Telstra NBN helpdesk, you can lodge a complaint, as per the...
View ArticleRe: NBN availability..
Is the house/building the NBN will be connected to in the coverage map? We had a situation where our property was not fully covered so it was deemed unavailable. I then had a look at the myNBN site...
View ArticleNBN Gateway Connected No Internet No Home Phone
Signed up for NBN 23rd of December - here we are in March not connected. Finally got our modem & notice we are apparently connected today.I rang earlier on in the week and said I had checked our...
View ArticleRe: NBN availability..
Thanks GregW, I have followed the same path, Telstra has requested NBN to investigate the possibility of connection.
View ArticleNBN -- what's going on in Como, WA?
9:30pm, postcode 6152. I'm wired directly into the box to rule out my router. This has been going on a couple of days (getting between 5mbps and 15mbps down). Any known issues? The Service Status page...
View ArticleRe: NBN availability..
Avalon159 wrote:Thanks GregW, I have followed the same path, Telstra has requested NBN to investigate the possibility of connection.Ensure they ask for your property to be 'activated' instead of...
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