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Channel: All National Broadband Network (archive) posts
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Re: NBN out in ballina

Hopefully they get it up and running nice and quick... ours was down the other night and it throws things out when you get so used to streaming everything haha.

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connected via NBN landline phone has dial tone but busy signal on ALL calls.

hi i need some helpwe are on the NBN network.. our phone works on the old copper wires stilit has a dial tone, but when we try to make any calls it is the BUSY signal.. cant receive calls either.. our...

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Not being billed correctly.

Moved to Billings & Payments, click on link above to view post.

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Re: Switch from ADSL to NBN

I've contacted the nbn co team & they have told me that is no issues at thier end etc & was advised to take it with my service provider as it appears to be something to do with them etc...  I...

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mygateway.gateway

I don't know my password or user name to log in to mygateway.gateway.What can I do?Thank you

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Re: mygateway.gateway

It by default would have had the username of admin and either no password (blank password) however sometimes password or admin also work if it does ask for a password.If you have updated it yourself...

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Re: mygateway.gateway

Hi there whilst you haven't said there what model you have, normally the combinations to try (unless you have changed them) are: Username: adminPassword: admin oradminpassword or adminand just leave...

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Re: Switch from ADSL to NBN

The 1800TFIBRE number is Telstra's NBN team who would be able to help get the transition sorted for you. So if you give them a call and tell them you want to get transitioned their sales team would be...

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Re: NBN bundles

Discounts and the standalone don't count. So your base spend in the system will be $100. So you can definitely do this and change to any bundle over that $100 base spend -  before 24 months is...

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Re: NBN availability..

Hello again Electron99. Ring 1800993728. It is a number specifically for NBN ORDERS.

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Netgear DEVG2020 Router Resets Intermitently

We have a NBN connection that connects to a Telstra supplied netgear DEVG2020 router There are 2 ethernets connection on this router 1. Telstra supplied Linksys Voip 8 port IP telephony gateway 2....

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NBN is a disaster

It's now been 2 weeks since my ADSL was disconnected and my NBN was supposedly connected. 2 weeks without Internet or home phone. Ive been told by Telstra its an NBN issue but no one can tell me when...

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Re: NBN is a disaster

Hello,I am unable to assist specifically as I am not a Telstra employee, but if you cannot get information from 1800 TFIBRE the dedicated Telstra NBN helpdesk, you can lodge a complaint, as per the...

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Re: NBN is a disaster

Why was the ADSL cancelled before you got the NBN connected?

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Re: NBN availability..

Is the house/building the NBN will be connected to in the coverage map? We had a situation where our property was not fully covered so it was deemed unavailable.  I then had a look at the myNBN site...

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NBN Gateway Connected No Internet No Home Phone

Signed up for NBN 23rd of December - here we are in March not connected. Finally got our modem & notice we are apparently connected today.I rang earlier on in the week and said I had checked our...

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Re: NBN availability..

Thanks GregW, I have followed the same path, Telstra has requested NBN to investigate the possibility of connection.

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NBN -- what's going on in Como, WA?

9:30pm, postcode 6152. I'm wired directly into the box to rule out my router.  This has been going on a couple of days (getting between 5mbps and 15mbps down). Any known issues? The Service Status page...

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Re: NBN availability..

Avalon159 wrote:Thanks GregW, I have followed the same path, Telstra has requested NBN to investigate the possibility of connection.Ensure they ask for your property to be 'activated' instead of...

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Re: NBN availability..

Will do, thanks for your help & interest. Regards.

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