Re: Bundle prices
That plan is $90 per month no matter where you live (they may have signed up when there was a deal on that gave a $10 discount?). There is also an $89 activation fee if you are a new Telstra Broadband...
View ArticleMigrating to NBN and was sent a different modem
Hey all, Just signed up to NBN and the girl i spoke with was very helpful and organised the migration pretty quickly.She told me I would receive the Telstra Gateway Max 2 and a phone handset.It was...
View ArticleRe: Migrating to NBN and was sent a different modem
Also now my migration has been pushed back. First it was till today/tomorrow and now it has been pushed back till October the 7th!
View ArticleRe: Migrating to NBN and was sent a different modem
The Telstra TV devices were running a little delayed due to stock issues recently so that might be why that hasn't arrived yet.The nbn appointments are booked with nbn co, who love pushing things...
View ArticleRe: Congestion on my node causing unacceptable drop outs
I will take your advice as I pay for 100/40 but wishing I could have stayed on Adsl2. I get full download speed at times when most people are sleeping. For the other 18 hours I get download speeds of 5...
View ArticleNBN
1 hour and 2 minutes just trying to get in touch with someone to connect my internet at new address I'm moving to.....Not impressed at allHow bad will it be trying to get help if I can't even connect...
View ArticleRe: NBN Internet Constantly Dropping Out
Our NBN drops out 2 or 3 times an hour and this is without doubt the worst service of anything I have experienced. Telstra obviously can't deliver in this area and need to be prepared to compensate or...
View ArticleRe: NBN
Once nbn is available in an area under the gov. rules for nbn all other services progressively go into a cease sale and are unable to be connected. That includes all services on ADSL, HFC/Cable and...
View Articlecant send/receive emails
Hi there, I've just changed over to NBN. The internet is working fine but I can not send/receive emails in Outlook anymore.Do I have to change some settings somewhere? Thanks
View ArticleRe: cant send/receive emails
Are you trying to do it through Outlook.com or Outlook (the application)? You have probably been migrated over to the new Telstra Mail. The settings are on this...
View ArticleRe: NBN
Thank you for your reply, however just so you are aware for NBN you can't just use the online service, you have to call Telstra who then transfers you (after already waiting on hold, mind you), to the...
View ArticleConnection
Hi, I'm wondering if anyone knows who to contact re telecommunication services being available when subdividing land in a residential area?Any help would be greatly appreciated.Thanks in advance Sue
View ArticleRe: NBN Internet Constantly Dropping Out
Sorry to hear about the frequent disconnections that you are experiencing, RippedOff3. Have you contacted Tech Support yet so that this can be investigated? The consultants will take you through some...
View ArticleRe: Connection
Are you in an NBN enabled area? If yes, then it would be directly to NBNCo. If it is in an area that is not NBN enabled then it would be a call to Telstra. I would start by calling 132200 and asking...
View ArticleRe: Telstra FTTN NBN Packet loss
G'day Yastiandrie, I was informed from Telstra that there was a congestion issue, and to wait until last night to check to see if the packet loss was resolved. I checked last night and the issue was...
View ArticleRe: Telstra FTTN NBN Packet loss
No worries..there's another set of cvc upgrades to on the 6th, not sure if your area is on the list.BoH may news to monitor it for a while if the upgrades on the 27th didn't seem to have an effect
View ArticleRe: Telstra FTTN NBN Packet loss
Hi hypoxic_gnome I was providing advise to the BOH agent who contacted you earlier on today. On further deeper investigation I think I might have found something that might actually be causing the...
View ArticleRe: Telstra FTTN NBN Packet loss
G'day Bombster, Thanks for that detailed voicemail and your help, it is much appreciated! Hopefully you are correct and it's a simple fix for NBNco, but I'm sure with fibre to copper technology it...
View ArticleRe: Have NBN.2 to 3 times a month need to reset modem as no internet or...
I have the same problem with the NBN to. Had it on ADSL and now NBN. Using TG799 on NBN and it still happens. Checked everything everytime but stilll re occurs. Green lights stay on on Moden but no...
View Article