Re: Thank You Telstra
Have you spoken to the NBN Assurance team?If so, have they been able to give you any indication of the cause?Is it FTTP or FTTN?If it is FTTN do you mind posting your modems stats as they will help the...
View ArticleRe: Hello I'm wondering about My NBN rollout.
"but it seems like you guys are delaying it as much as you can?"Um.... NBN is being rolled out by NBN Co, so if you guys are at Telstra since this is a Telstra website they aren't the ones who are in...
View ArticleInternet (NBN) keeps dropping out
I've just recently migrated from ADSL to NBN (FTTN). I already had the Telstra Gateway Max box so kept that through switchover. Everything was Ok for first couple of days but now I regularly get...
View ArticleRe: Internet (NBN) keeps dropping out
When the internet light goes red, what's the WAN light doing?
View ArticleRe: Internet (NBN) keeps dropping out
Also in the router console, go to advanced > broadband and post the stats there
View ArticleRe: Internet (NBN) keeps dropping out
Just caught another outage, and WAN light was flashing green (although I dont have anything connected to the WAN port, so not sure if that is indicative of anything or not) Stats are DSL StatusUpDSL...
View ArticleStill no internet 5096
i still have no internet. i had issues with drop outs and now no NBN. I have tried all the tools all the suggestions. why is it taking so long to get this sorted? 5 days will little or no internet. I...
View ArticleRe: Thank You Telstra
It's FTTN and the modem is a Technicolor TG799vac.During the day I am getting around 23Mbps and then at night when I mainly use it it dies.I'm just over all their bull**bleep** stories that they tell...
View ArticleRe: Thank You Telstra
Thanks for your reply.I just spoke to another technician and have been told the problem is due to upgrades in my area and it should be resolved by the 19/09/16.
View ArticleRe: Internet (NBN) keeps dropping out
my internet dropped out every hour all last week. now I have nothing. I don't think they care what your issue is. i certainly get that impression.
View ArticleRe: NBN modem issues - poor service
oh no! i am having issues with my modem i have no internet, if i turn the box off it works for like 5 mins then nothing. I cant believe i will have to go through all this again. I had no choice i was...
View ArticleRe: Still no internet 5096
MAGIV, Telstra Crowdsupport is not a means to contact staff, or ask for a reimbursement.Crowdsupport is a support mechanism, in which you can contact other Telstra customers to see if they can help you...
View ArticleRe: Hello I'm wondering about My NBN rollout.
From what I can see, the first Ready for Service dates for Maryborough are in the 1st Half of 2018. This wiill cover less than 20% of the town. The rest of the town will be up and running in the 2nd...
View ArticleI cannot connect my I phone and I pad to my wifi is there a problem in the area,
I have had NBN for about a month now and all has been running smootly all of a sudden today i cant connect any of my i phone or I pad to the wi fi is there a problem in the area or is it my wifi
View ArticleRe: My Telstra NBN service brings me back to ADSL-not 2 or 2+
Hi Shelly, Thanks for the update and good to know something will be done for this issue. Is there anything can help to improve the internet experience at all. Regards, John
View ArticleRe: NBN modem issues - poor service
Hi MAGIV, I'm sorry to hear about the difficulties that you are experiencing with your NBN service. When you contact Tech Support on 1800 834 273 they will check for known outages in your area as well...
View ArticleRe: My Telstra NBN service brings me back to ADSL-not 2 or 2+
The only suggestions that I have would be: Reduce any unnecessary updates, cloud services and file sharing programs during peak periods. Limiting the number of devices accessing the home network at the...
View ArticleIs there no end to the incompetence?
We have had very bad internet out here since Telstra "upgraded" our exchange, that bad that our Federal member Angus Taylor got involved, he dragged out some Telstra reps for a meeting with the...
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