NBN - landline rings every 8 hours why?
Am on NBN and Internet works fine. The landlne works fine BUT every 8 hours the landline rings once. This is occurring 7 pm, 3 AM in the middle of the night and 11 a.m. as far as I can recall...
View ArticleT-Gateway Bridged Mode
Hi, I have NBN FTTP. I would like to use my own router (airport extreme) rather than the T-Gateway however the problem is the home phone line. If I use this setup: NTD --> AE --> T-Gateway (WAN...
View ArticleRe: T-Gateway Bridged Mode
No solution, sorry. In order to utilise a Telstra phone service on the NBN, you need to use the Telstra Gateway. Cannot use in bridged mode and cannot use behind anouther modem/router.
View ArticleRe: Speed pack not added (NBN)
Good luck with it i have been told the same excuses waiting 3 months now. Also have been told by bigpond tech that FTTN copper lines to the house is not physically capable of supporting any faster than...
View ArticleRe: Speed Boost not working.
Good luck with it i have been told the same excuses waiting 3 months now. Also have been told by bigpond tech that FTTN copper lines to the house is not physically capable of supporting any faster than...
View ArticleRe: My Telstra NBN service brings me back to ADSL-not 2 or 2+
No problems, happy to help when I can.Based on that your line sync speed and all of that you should certainly be getting higher speeds than 4Mbps even at the lowest...Are you always connecting via...
View ArticleRe: V7610 Attached Devices
Thanks for your efforts. I have finally resolvet the issue. The telstra tech set up the router incorrectly. The IP was set to 10.0.0.138. When I set it to the correct 192.168.15.1 IP address that I...
View ArticleRe: Rubbish nbn speeds
DSL StatusUpDSL Uptime3days 13hours 22min 19secDSL TypeVDSL2DSL ModeFastMaximum Line rate0.57 Mbps 0.93 MbpsLine Rate0.57 Mbps 1.17 MbpsData Transferred1113.97 MBytes 548.39 MBytesOutput Power6.1 dBm...
View ArticleRe: Rubbish nbn speeds
Now telstra tell us that it will be another week before the congestion is fixed. What a load of crap.
View ArticleRe: NBN - landline rings every 8 hours why?
There is a dedicated team for NBN support, it is on 1800 TFIBRE (1800 834 273) and the NBN assurance team should hopefully be able to get your issue all sorted.
View ArticleRe: My Telstra NBN service brings me back to ADSL-not 2 or 2+
Hi DrQwerty90, I tried both 2.4Ghz and 5Ghz with the same result. Also there is no different between iOS, Andorid and Windows platform at all. I just tested my connection again and screen shot as...
View ArticleRe: My Telstra NBN service brings me back to ADSL-not 2 or 2+
Have you tried via ethernet?It really shouldn't make that much of a difference but it would help eliminate the wifi router functions...Other than it being something to do with the modem's routing...
View ArticleRe: My Telstra NBN service brings me back to ADSL-not 2 or 2+
Those speed tests were all taken during peak times (4PM-12AM roughly). Can you check outside of these times and see if it is any better? I suspect it is congestion. Also post which suburb you are in
View ArticleRe: Rubbish nbn speeds
That downstream attenuation is very high for VDSL, and downstream noise is below spec. This is not congestion related as your actual line sync rate is very low. Definitely looks like a fault
View ArticleRe: Rubbish nbn speeds
Telstra NBN Assurance. Looks like a line fault between the premises and the Node. Ultimately they may need to put a ticket through for NBN to investigate
View Articleslow nbn
I've recently had the NBN hooked up at home. It's so much slower than my adsl. I've been in contact with telstra and wasted so much time on the phone trying to get this rectified still to no avail....
View ArticleBilling
I talked to a Telstra help line and pointed out a number of errors in my bill which have been accepted as errors. Now I want to pay the amount that I actully owe, not the eroneous bill. How do I inform...
View ArticleThank You Telstra
I would just like to say a big thank you for your incredible NBN speed of between 3.5Mbps and 6.8Mbps. It's so fast it allows me to take breaks while Youtube videos are buffering or while I'm waiting...
View ArticleRe: Billing
If the billing team have made adjustments and you just pay the outstanding balance, your next bill should reflect both your payments and the adjustments and if they collectively total the bills total...
View ArticleRe: slow nbn
Have they been able to give you any idea of what the cause is? Either the NBN technicians or Telstra?If it is a line fault then it all depends on the nbn techs being able to identify and resolve the...
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