Re: nbn modem
The modems supplied by Telstra do not come in Bridged mode by default, so this would indicate that someone has modified the modem and/or you have a BYO router attached to the modem that we supplied....
View ArticleRe: nbn
If you have lost the time of your appointment, you will need to call 1800 993 728
View ArticleRe: nbn
If you have already placed an order to take up NBN then you can check up on the appointment details with the Telstra NBN team on 1800 TFIBRE (1800 834 273).If you haven't already placed and order you...
View ArticleRe: Unexplained Extremely High NBN Upload Usage
Hi Sonia, There are 3 possible reasons why.... - Telstra Air (Not likely) - Neighbour (very likely) - Fault/Glitch (Not likely) Telstra Air hotspots are very secure networks and are protected by...
View ArticleRe: Unexplained Extremely High NBN Upload Usage
Other possible causes for large uploads include torrenting/file sharing programs as well as cloud back up services such as Drop Box and iCloud. Virus activity is another major cause of large uploads,...
View Articleonline nbn application
Hi, how long does it take to be accepted for nbn when you apply online? I completed the application 0n the 7th and havent heard back yet cheers
View ArticleRe: Where is my Telstra TV?
i have had the same issue.. i ordered a few weeks ago and still no tv which is in reality not a tv...... apparently there is a backlog and will be shipped as soon as they can....i have heard the same...
View ArticleRe: Where's T gateway manual for NBN connected broadband service hiding?
where did you find it
View ArticleRe: online nbn application
My understanding is that online orders are processed within a couple of business days normally. I would give it until tomorrow, if you haven't heard anything by COB tomorrow I would suggest having a...
View ArticleRe: Where's T gateway manual for NBN connected broadband service hiding?
Hi AussieSydney, Hoping the information on this page will help https://crowdsupport.telstra.com.au/t5/Modems-Hardware/Telstra-T-Gateway-Modem-User-Manual/td-p/440743 Kind Regards
View ArticleRe: NBN Internet dropout frequently, about once a hour, restore in 1-2 mins.
Hi there,Yesterday morning Telstra despatched a technician on site and checked my connection.Despite my modem is working fine. he tried to change my modem but the new modem got an even lower speed. He...
View ArticleRe: NBN Internet dropout frequently, about once a hour, restore in 1-2 mins.
I am still on the line and your Telstra technical support told me they are arranging a NBN technician to come to check my modem AGAIN !! (even Telstra technician just checked yesterday, and the NBN...
View ArticleRe: NBN Internet dropout frequently, about once a hour, restore in 1-2 mins.
To clarify: Telstra technician did change back to my original modem. He bought the new modem back. Finally, I just spent another 40 mins on the phone, but no resolution done. Telstra is just escalating...
View ArticleRe: Using my own router
Thanks Kenobi I believe the standard call forwarding settings are ON Forward unanswered calls after: 20 seconds Forwarding to MessageBank
View ArticleRe: Bridging TG797 and retaining VoIP
NTD===>Own Modem (LAN port)===>(WAN port) TG797===>home phoneSIP ALG disabled wifi and dhcp are disabled My issues: Incoming calls are are not working and goes to Voicemail directly Outcoming...
View ArticleHow to I ADD a NBN speedboost (FTTN)?
On my plan:Speed Boost Fast Speed BoostStatus: Active How do I get an even faster speed boost? There are no options. Thanks
View ArticleRe: How to I ADD a NBN speedboost (FTTN)?
Step one. Go into the homepage of your router and check to see what it is reporting the maximum line connection speed to be.If it is much under 100Mbps, then the next stage up won't be much use to you....
View ArticleRe: How to I ADD a NBN speedboost (FTTN)?
Thanks for replying.My maximum line connection is 71mbits down, 29mbits up.I wanted to try out the super fast speed boost plan to see how fast I can go as before todays installation, my line would only...
View ArticleHow long are people waiting to get NBN orders finalised?
I have had my NBN order in the Telstra system for over 3 weeks now. I am no closer to getting this finished, than if I were a customer who had not placed an order.I am getting told different...
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