Re: Non activation
Appreciate your frustration Irg, as Jupiter has advised in his post above, I would recommend lodging a Complaint Lodging a complaint with Telstra so a Case Manager can be assigned to get this sorted...
View ArticleRe: Can Telstra T-Gateway ADSL modems be reconfigured to use with NBN...
That is the default, so if you plug the Ethernet from the NTD to the WAN port on the gateway you can see how it goes, it is just worth noting that as the gateway is optimised to work with the Telstra...
View ArticleRe: Moving house and new nbn connection
Hey Rgraham69 I am sorry for the trouble with the transfer of your services and we do aim to make this as smooth as we can. I am sorry that the transfer has been processed early and I can help to sort...
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Home Phone Services without using Technicolor TG587n v3 Gateway
Hi Guys, Hope you could help me out. I recently migrated from Telstra Smart Velocity (TSV) to Telstra NBN in the Fitzgibbon Chase estate with FTTP connection. I have both TSV NTD and NBN Co NTD in the...
View ArticleRe: Home Phone Services without using Technicolor TG587n v3 Gateway
AFAIK the battery backups are now optional
View ArticleLive Mail to Telstra
This has been moved to Telstra and or Bigpond Email, Click the link above to view the post.
View ArticleWireless Printing
We recerntly got out nbn modem and have spend all day today trying to set it up for wireless printing, the printer and computer can not find the wireless network, is there anything i can do epson xl...
View ArticleNBN Speed Boost
Hi, I was looking into my NBN account about applying a speed boost only to discover that the website says that speed boost is 'active' and I should be getting up to 100mbs but I'm not. I've contacted...
View ArticleRe: NBN Speed Boost
In MyAccount what does it show under Your Internet?For example:Your InternetConnection: Super Fast - NBNIt should have Fast, Very Fast or Super Fast.Fast is the standardVery Fast is the 50/20Super Fast...
View ArticleRe: Wireless Printing
There is a known issue with the T-Gateway Firmware and working with wireless printers... it is something that was meant to be fixed in future firmware upgrades but... that has been the case for a while...
View ArticleRe: NBN Speed Boost
Okay it does say Fast.So when it says Fast speed boost is active it essentially means no speed boost is active and you're just getting the bare minimum NBN speeds.I might give them a ring tomorrow...
View ArticleRe: Home Phone Services without using Technicolor TG587n v3 Gateway
Is there anyone else who can confirm this? She did place me on hold and asked the experts. Thanks,Rox
View ArticleRe: NBN Speed Boost
Yeah, so NBN standard speed is 12/1, but Telstra by standard uses 25/5, which means that it technically does have a tier 2 speed boost on it... but yes, Fast is Telstra's standard speed.Funnily enough,...
View ArticleRe: NBN Congestion, more CVC needed please
"Congestion" was the cited reason this evening when I rang to find out why my brand new (today) 100mbps/40mbps connection is running at 26mbps/10mbps. Very disappointed, I've been waiting months for...
View ArticleRe: Wireless Printing
I've never had a problem with my TGN797v3 working with my Wifi Printers, I have a Canon Color printer, and a Samsung Laser Printer. Of course the TGN799MAX might be (ahem) not as good. , I assume...
View ArticleRe: Home Phone Services without using Technicolor TG587n v3 Gateway
http://www.nbnco.com.au/sell-nbn-services/new-connections-newsletter/optional-battery-backup-update.html
View ArticleRe: Wireless Printing
Hey , I assume it was all AOK with the previous modem gateway (Was it a TGN797v3?) if so, use that instead of the TGN799MAX and see if it works. The TGN797v3 has a WAN port just the same as the MAX....
View ArticleRe: Wireless Printing
Hey It might be something to do with the 5Ghz vs the 2.4 Ghz channels on the Gateway Max: "If that's not feasible, or doesn't help, and your router, Mac and iOS devices support 5GHz, you can force...
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Re: Telstra TV
Hey Lsub, Welcome to Crowd Support I'm sorry to hear of the issues with this activation being completed and it does sound as though you have tried all of the details that we have listed for this issue...
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