Re: Slow NBN
Jill Hall MP for Shortland and a group of other MP for the Hunter region raised tjis issue in parliament. The Gkvernment brushed it off with laughter. Guess Telstra has the same attitude. STILL...
View Articlebelong broadband issue - speed very slow
hi belong team i am a new customer of nbn broadband adsl from belong and this is my 3rd unfortunate day. in the beginning belong took a very long time to send me the modem. then when it finally came -...
View ArticleClik here to view.
Re: belong broadband issue - speed very slow
Good evening Deep, you'd actually need to make contact and seek support from the Belong service via their own support team: https://help.belong.com.au/
View ArticleRe: belong broadband issue - speed very slow
Hey Deep,As belong is a separate company from Telstra Retail (they are a part of the same corporation however are run completely separately and have separate procedures for complaints and the...
View ArticleRe: Poor internet connection bandwidth
So its febuary now, same issue and no fix Some help if any would be pretty awesome...
View ArticleRe: High Latency/Bad Routing to Singapore (Again)
An actual cable repair can take several weeks and even months to fix. Any extra failures then cause a snowball effect and traffic then has to be routed around the problems. Telstra wholesale is...
View ArticleRe: NBN failure not working and no internet connection left in the dark!
If you have a Telstra Business service then I would recommend speaking to them about the delay as it is possible we can improve on the interim service that was offered. Have you followed up with the...
View ArticleRe: about NBN and existing Telstra customers
Hi alexandar1, This will depend on which package you're currently on. Our more recent offers will allow you to just switch straight over, however if you're on an older or discontinued offer you may...
View ArticleRe: Gateway installation
Hi mpease, Apologies for the delayed response. The NBN does not require a username to be configured. You should only need to connect the ethernet cable to the WAN port on the modem and the Uni-D port...
View ArticleRe: High latency to America all of a sudden.
Exact same issue here - currently using a vpn to get around the problem. Been in contact with telstra, but no clue, they sent out a technician to check the local connection, even when I told them that...
View Articlebetter fixed wireless voip router
Hi we have been supplied a Telstra T Gateway N300 Wi Fi TG797n V3 router for our fixed wireless NBN service with a green port (to allow VOIP). Is there a more powerful router on the market that I could...
View ArticleWhy is my Nbn speed fluctuating
Nbn speed going up and down I pay for 25mbps currently at 8mbps
View ArticleRe: Why is my Nbn speed fluctuating
What type of NBN connection do you have?Is it only during evenings that it slows down?Have you tried any troubleshooting?
View ArticleRe: better fixed wireless voip router
The NGC system that Telstra uses is optimised for the Telstra Gateways, and other modems, even if they support VoIP may not work.That being said, other users may have used specific modems and be able...
View ArticleRe: Why is my Nbn speed fluctuating
Do you know if it isNBN FTTP, FTTN, Fixed Wireless?If it is FTTP you will have a white box on both the outside and the inside of the house.If it is Fixed Wireless you will have an antenna on the house...
View Articleemails lost
This has been moved to Bigpond Email. Click the link above to view the post.
View ArticleHome phone not working on broadband + broadband really patchy
I have recently switched to the NBN. All semed ok after i installed my T-Max gateway, however i have not been able to use my home phone at all when connected to the gateway. Do i need a new phone?...
View ArticleRe: NBN fixed wireless theoretical connection speeds?
Has anyone had any luck? It has been 3wks since I ordered the very fast speed boost and telstra keeps telling me there is an issue with provisioning, so still no luck. I spoke to someone at telstra...
View ArticleRe: High Latency/Bad Routing to Singapore (Again)
That still doesn't explain why it's so random. If it can take several weeks and months to fix, how come my originally low latency route is now back to low latency after 3 days? Once again I have lower...
View Article