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Re: NBN 100mbps line drops speed to less than 1mbps after 7pm

Welcome to the scam that is NBN. Big Retail Service Providers (RSPs) do not buy enough backhaul to accommodate the amount of bandwidth that NBN connections demand partly because NBN is selling its...

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Re: NBN availability..

Telstra, you are beyond a joke. You are still telling me that theNBN is not available in my area (6208), when it has been available since 20/6/15. GET your act together and update your website!!!

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Re: NBN availability..

Hi settlersbill,   Have you been in contact with our NBN team so that we can check your specific address? If any further details are required to be updated, they can follow up.  Can contact on...

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Provisioning NBN connection

My area is RFS on 1st October and I will be using Telstra. I would prefer to not have the battery backup installed as we only use mobiles. Dto oes Telstra have the option not to have the battery...

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Re: Provisioning NBN connection

G;day retired ninja, the backup battery box is optional. The NBN installs the NTD and the battery box(if required)

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Re: NBN availability..

Hello Ivan, i forgot to say i am already connected to the NBN and have been since 10/7/15..

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Re: Provisioning NBN connection

Thanks settlersbill :

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NBN VERY SLOW 37KB TO 950KB NOT IMPRESSED AS I PAY FOR THE EXTRA SPEED 100MB/S

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Re: NBN VERY SLOW 37KB TO 950KB NOT IMPRESSED AS I PAY FOR THE EXTRA SPEED...

Sorry, but I think we would all need a bit more information to be able to help you at all...So you are having slow speeds when downloading? or browsings?950KB/s is a pretty solid speed for downloading,...

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Re: NBN availability..

Are you able to clarify on the issue? Have you been advised of an area outage? Are you experiencing a service fault? 

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Re: NBN availability..

No Ivan, i am not having any problems at all. My NBN is very good. I am merely commenting that Telstra needs to get up to date regarding the NBN rollout.

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Broadband Issues since line work done for NBN

Our area has recently had NBN cabling ran out, and all the line work has been done to house...  Ever sinc the line work has been done we have had very slow ADSL2 connections, to the point the internet...

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Re: Broadband Issues since line work done for NBN

 Hello I imagine you have rung the folk at 1800 FIBREIf you ring again, you may receive more assistanceFailing that, go to Telstra 24/7 Live Chat and ask if they will open a case for you.Thank you

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Re: Broadband Issues since line work done for NBN

I have heard of this happening a few times, particularly in older areas where the copper was less than great to start with... our new neighbor had the same problem after the area we are building in was...

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Re: Broadband Issues since line work done for NBN

Hi Bob, When you talk about the NBN service are you talking about Fibre to the premises (FTTP) or Fibre to the Node (FTTN)? I'm in an area where we are currently about to be migrated from ADSL2+ to...

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How to be ready for the NBN so I can get connected as soon as it's ready

Is there a webform or some department I can call to be ready for NBN so I can get connected as soon as it's ready to go?

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Re: How to be ready for the NBN so I can get connected as soon as it's ready

You can speak to the NBN sales team on 1800TFIBRE (1800 834 273) as they will be the best team to get it all in place for you as quickly as it can be done.

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DNS Issue on NBN impacting iTunes & App Stores

There seems to be an issue with the DNS settings on the latest modem update. The iOS and Mac App Stores are incredibly slow to download ~30kb. All devices have the issue. Noticed this happening from...

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Re: DNS Issue on NBN impacting iTunes & App Stores

Hi Farenhyt87  We are aware that some customers may be experiencing slow mobile service mobile when downloading or updating apps, or streaming music. We’re investigating and will give an update as...

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Re: NBN availability..

No worries We don't arrange the roll out map and the NBN have a roll out map which is best to use. We also have a Telstra NBN roll out map but this should show the same information as it's generated...

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