Re: NBN availability..
Hi Iain,you are still not understanding what i am trying to say.I know the NBN has a rollout map. Theirs is right up to date. Telstra needs to catch up to the NBN.
View ArticleNBN high ping
I just got NBN today and the speed is really good.. Unfortunately, my ping has increased. Adelaide server: im getting http://www.speedtest.net/result/4711449189.pngWith Darwin server im getting :...
View ArticleRe: NBN high ping
Hello,You should ring Telstra NBN technical support on 1800FIBREThanks
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Re: NBN availability..
Hey settlersbill. Telstra use an embedded version of the NBNCo's map, so when they update theirs, ours should be too. For 6208 both our map and their appear to be showing the same data:...
View ArticleRe: NBN availability..
Hi Steph, yes your map is up to date but Telstra.com.au is not. When you hit bundles or broadband and type in your address it still says nbn is not available.j
View ArticleFixed Wireless Signal Strength Test - failed
All was going well to get connected until . . . failed the Fixed Wireless Signal Test by -2Db. Trees in the way. Were given the option of pruning trees and then reschedule an installation. But within...
View ArticleRe: Fixed Wireless Signal Strength Test - failed
Hi Chris, I have heard your problem happen more than once, and i have had to help fix your problem more than once. For starters i doubt telstra will have anything to say to you other than its nbn's...
View ArticleTelstra Internet Disconnecting at Random times (NBN)
At random times my internet (not my router) disconnects. It used to do it every few days, now it does it every hour which gets really annoying. Does anyone know the solution to my porblem?
View ArticleConnecting Home Phone
Hi, I bought a home phone today & plugged it in & it says that the line is in use.. We have NBN, how can I fix it so I can make calls? Would it be that Telstra hasn't activated our number yet?...
View ArticleRe: Connecting Home Phone
Hello Nicole,I have dealt with similar issues where it can take a day or so for your new NBN phone service to be activated,You will be best to ring Telstra NBN Support on 1800 FIBRE Many thanks
View ArticleRe: Telstra Internet Disconnecting at Random times (NBN)
Hello Christine,I advise you to ring Telstra NBN support on 1800 FIBREThey will be able to give you accurate advice.Thanks
View ArticleRe: NBN order competition and activation of speed boost option
My connection was completed on September the 7th. I have got connected (both internet and telephone) since then. My issues however are:1. I have order speed boost, which has not activated for almost a...
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Difficulty connecting home phone to NBN
Have just had wireless NBN connected, have had no problem connecting Wi-Fi devices, but have tried to connect the home phone with no success. Have followed the instructions and waited nearly 2 hours,...
View ArticleRe: NBN high ping
Hi Kiknhrd, As mentioned in the article line profiles are only available for ADSL2+ services. In regards to ping testing it is important to remember that ping tests are considered low priority...
View ArticleRe: Help to set up VOIP phone????
Bump... I'd also be happy for a Telstra VoIP savvy person to look. I am currently waiting on my VoIP (cutting over from Exetel) and have the same Gigaset C610a IP set up - through the Telstra NBN...
View ArticleRe: Help to set up VOIP phone????
Hi Telstra don't support VOIP services for our Home Broadband services at the point in time - so we aren't able to provide any assistance in this regard sorry. But if there is a VOIP savvy person in...
View ArticleModem setup Telstr Gateway Max
The security card offers two network names. First is 4G and second is 5G. It is a new landline connection and technician has left. My mobile phone wifi can see both networks . I understand the service...
View ArticleRe: Modem setup Telstr Gateway Max
Good afternoon,Best to speak with the specialist Telstra NBN support centre on 1800FIBRE Thanks
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