NBN Broadband connection issues
Telstra, We are currently experiencing problems with our home NBN broadband connection. Both the 'status' and 'internet' lights are red on our modem but our 'wi-fi' speed lights are green. 'WAN' is not...
View ArticleRe: NBN Broadband connection issues
Have you checked http://servicestatus.telstra.com No WAN light basically means the modem can't see anything on the other end. You may have to contact NBN Assurance 1800 834 273
View ArticleRe: NBN saga: journal entry 3: a dead end, no passage
dy1an, Please enter your address and check NBN availability herehttp://www.nbnco.com.au/connect-home-or-business/check-your-address.htmlYou can register your email address with NBN and they will alert...
View ArticleRe: NBN Speed Drops in peak times
Just got FW NBN up and made another thread but I believe my problem stems from congestion. During day time, ping is fine and no packet loss. However, come 7pm or so packet loss strats to creep in as...
View ArticleRe: NBN constantly drops out.
I am assuming that the DSL connection constantly drops out (not the WIFI) and it takes 3 to 4 minutes to initialise and reconnect the modem to DSL. Not sure what type of modem you have and what type of...
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Re: NBN Speed Drops in peak times
Woh-hoh-oh, the nips are gettin' bigger (from the Mentals)..By that I mean that the width of the valleys in the graph are becoming wider or congestion is prominant for longer periods. By Comparison a...
View ArticleRe: NBN Speed Drops in peak times
Where/how are we meant to report packet loss/congestion? Not that they'll do anything about it...
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Re: NBN Speed Drops in peak times
Which service area are you in Ron?? Have you been reporting directly to telstra or just capturing data? I'm just going to sit and watch this unfold. No use me sprouting more grey hairs over something...
View ArticleRe: NBN Speed Drops in peak times
KobiD I am in Cairns. I have a background as a Technician and IT but mostly IT (32 Years) but retired now.I reported my concerns to NBN who told me to go to my RSP (Telstra). I then complained to...
View ArticleRe: NBN Speed Drops in peak times
I hear you.. Regardless, the numbers don't work out. Given the NBN pricing scheme, it's just not possible for an RSP to offer unlimtited data at a guarenteed speed for the prices they are offering...
View ArticleWhat should I do
Seven weeks ago I requested Tesltra to transfer our internet service to a new address. We moved in seven weeks ago. Tesltra did connect the NBN service but it drops out every 15 - 30 minutes. I have...
View ArticleRe: How come everyone I speak to wants to change my plan but doesn't want to...
Hi AussieJarrah, Happy to help where I can. Telstra don't support VOIP & as such can not comment on questions directly associated with it. In regards to your other questions, please chat with us...
View ArticleRe: NBN FW Ping Problem
Hi creztor. As with all wireless technology the connection will be based on the consistency of the wireless signal which is the difference to ADSL. Depending on the distance between the broadcast...
View ArticleRe: NBN Speed Drops in peak times
The reality is that no RSP can really afford to maintain peak transfer speeds anywhere near what the infrastructure is capable of, at the prices they are offering. No real problems with this though,...
View ArticleUnable to access My Connect all day
We have been unable to access My connact all day via lap top or Desk top PC with an error message saying its unavailable. Is this a common problem today?
View ArticleRe: NBN FW Ping Problem
Thanks for the reply. Ping is fine during the day. It's night time when the congestion/lag sets in. Packet loss all begins at night time and Ping Plotter shows this. I'll definitely be calling tech...
View ArticleHow long does it take to have your NBN connection activated?
I just had my NBN Fixed-wireless installed earlier today. Technician said its good to go before leaving. Connection box has green LED on everything, "Status" has green blinking LED. Pluged-in the...
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Re: NBN Speed Drops in peak times
As I feared, FTTN is getting worse as more users are added.I have added a trend line to my graph. There also seems to be little comment/input from Telstra!?
View ArticleTechnicolor tG799vac with XBox Live
Just helped a mate troubleshoot his constant strict NAT on his Xbox Live connection. Putting the Xbox into the DMZ setting did nothing, setting up all the port forwarding rules did nothing.. but......
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Re: Technicolor tG799vac with XBox Live
No doubt you are aware Shane, that These ports must be open for Xbox Live to work:Port 88 (UDP)Port 3074 (UDP and TCP)Port 53 (UDP and TCP)Port 80 (TCP)Port 500 (UDP)Port 3544 (UDP)Port 4500 (UDP)
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