NBN down in Bomaderry NSW?
There is a nbn outage in Bomderry. Can someone please tell what happening and is there an ETA?i lost connection this morning, all the lights on my box is on, but the router keeps saying "your internet...
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Re: NBN Speed Drops in peak times
I have pulled out some of my archived data on my ADSL2 service The average Download speed was 4.12Mb/s. Low but mostly stable.This is the FTTN VDSL2 There is unacceptable speed degration during the...
View ArticlePrinter not working after NBN set up
My Canon printer has been unable to be used since we installed the NBN. We run Mac...Thanks Deb
View ArticleRe: Printer not working after NBN set up
Is it a wifi printer? if so did you reconnect it to the NBN modem and remove and re-add it again in System Preferences > Printers and Scanners?
View ArticleRe: Super fast speed boost on NBN
What you describe does sound like there may be congestion that is causing the slower speeds during peak times. Once identified, we do organise for upgrades to address this. To confirm if you are in a...
View ArticleRe: NBN Speed Drops in peak times
I'm another new Customer. Connected on the 25/10 and each day from around 4pm through till 10pm seeing the same. Attainable rates only 43000/6400 and synching up at 28000/6400 on a 25/5 plan. Speed...
View ArticleRe: SAGEMCOM F@ST 5535 problems
If you reconnect the new modem, can you perform a factory default after it has completed the start up process and then monitor it to see if you continue to experience this issue? Can you confirm the...
View ArticleHow to setup TG797 as an access point?
I am currently on Telstra NBN and have a TG799 as the main router. Planning to use an old TG797 as an access point inside the house. Can the TG797 be setup for this purpose? Does anyone have...
View ArticleRe: How to setup TG797 as an access point?
provided the 2nd 797 is connected to the first via ethernet it can be done https://crowdsupport.telstra.com.au/t5/Modems-Hardware/Extend-Wifi-using-two-tg799vac-gateways/td-p/605764
View ArticleRe: Email access
Hi TAN72, Sorry you were having trouble, we were across an intermittent issue as you describe but it is now resolved. Let me know if you are still having issues. Angela
View ArticleRe: NBN Speed Drops in peak times
Another happy customer from Trinity Beach. Today I was contacted by the Case manager of my complaint. I am now advised that 8/11/16 will fix our congestion problems. The Case manager then wanted to...
View ArticleRe: How come everyone I speak to wants to change my plan but doesn't want to...
I want to know about connecting my existing cordless phones.I want to know if it is possible to get call display on VOIPI want to know if VOIP works with the battery back up in the event of a power...
View ArticleConnection problem
Hi All,I am a freelance software developer and normally, I work from home.Since yesterday I cannot connect to my company via my Broadband Internet.I can connect to my personal hotspot, but when I try...
View ArticleRe: NBN Speed Drops in peak times
I haven't logged a fault/complaint as of yet. All of my research shows that the issues with peak load latency occur due to the RSP (Telstra in this case) not purchasing enough CVC to meet the demands....
View ArticlePowerline Adapter on the NBN
Does anyone know if I will have problems using my powerline equipment with the NBN when it is eventually connected ??
View ArticleRe: Powerline Adapter on the NBN
We have been using a powerline adaptor between our Telstra Gateway and a TV and it works without any issues on our Telstra NBN connection.
View ArticleRe: NBN Speed Drops in peak times
My service was cutover on 11/10/16.I sample every hour.Each week it's getting worse as more users are added.These are the dates, times & speed in Mb/s when my service has dropped below 10Mb/s or...
View ArticleRe: NBN Speed Drops in peak times
I think the people demensioning these systems previously worked for Queensland Rail. Lot's of new trains but forgot about the drivers.... duh! Come on Telstra, you claim to be a Premium Service but...
View ArticleRe: NBN speed drop off
Hi gcom, As the last leg of the service, from the node to your premises, uses copper line, you would use the same values that you do for that. Our NBN support team would be able to provide you with...
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