I'm another new Customer.
Connected on the 25/10 and each day from around 4pm through till 10pm seeing the same. Attainable rates only 43000/6400 and synching up at 28000/6400 on a 25/5 plan.
Speed tests completed on speedtest.tesltra.com using Brisbane server return expected results during the day, but as peak ramps up the following occurs.
Download Speed: 21002 kbps (2625.3 KB/sec transfer rate)
Upload Speed: 4777 kbps (597.1 KB/sec transfer rate)
Latency: 35 ms
Jitter: 2 ms
Packet Loss: 0%
26/10/2016 4:46:40 PM
Download Speed: 16494 kbps (2061.8 KB/sec transfer rate)
Upload Speed: 4780 kbps (597.5 KB/sec transfer rate)
Latency: 33 ms
Jitter: 2 ms
Packet Loss: 0%
26/10/2016 4:56:02 PM
Download Speed: 8739 kbps (1092.4 KB/sec transfer rate)
Upload Speed: 4728 kbps (591 KB/sec transfer rate)
Latency: 37 ms
Jitter: 4 ms
Packet Loss: 0%
26/10/2016 5:05:01 PM
and so on..
Download Speed: 2513 kbps (314.1 KB/sec transfer rate)
Upload Speed: 4547 kbps (568.4 KB/sec transfer rate)
Latency: 38 ms
Jitter: 9 ms
Packet Loss: 0%
26/10/20168:38:44 PM
Later into the evening..
Download Speed: 8225 kbps (1028.1 KB/sec transfer rate)
Upload Speed: 4781 kbps (597.6 KB/sec transfer rate)
Latency: 37 ms
Jitter: 2 ms
Packet Loss: 0%
26/10/2016 11:08:09 PM
and into the next day
Download Speed: 23607 kbps (2950.9 KB/sec transfer rate)
Upload Speed: 4769 kbps (596.1 KB/sec transfer rate)
Latency: 34 ms
Jitter: 2 ms
Packet Loss: 0%
27/10/2016 10:33:15 AM
My previous connection was ADSL2+ to Trinity Beach exchange and it was right at the skirts with Downstream synch being around 4mbps at best, so I'm seeing an improvement having a node closer, but as stated above... NBN has only just began rollout and seeing degredation of the service happening like this straight away is a concern. I'd be less than impressed if paying for a speed boost, and as is, am paying for a service that is struggling to maintain itself.