Setting up new tg799vac modem
I have just been sent a new modem and telephone from telstra in which i didn't order. I assume its to connect to the nbn that should be available now in my area. Can i just unplug my old modem...
View ArticleRe: Setting up new tg799vac modem
If you haven't ordered an NBN service from Telstra, then you won't get switched across. It's not an automatic process. I'm still not sure why they are dispatching new modems when people haven't ordered...
View ArticleRe: Terrible experience for NBN installaion
Is it a Telstra technician appointment or an NBN technician that you are waiting for? The NBN technician needs to do their bit first (either in the street for FTTN or you house for FTTP), the the...
View ArticleRe: Internet access
Hi Chris104, Can you access your TG797's user interface and make sure your username and password are in correctly. If you need help doing this you can follow the instructions listed at the bottom of...
View ArticleRe: Terrible experience for NBN installaion
Hi Jupiter,I think it's the NBN technician I am waiting. My order just got cancelled by both NBN and Telstra and a new order has been established as there are some technical issues to process my former...
View ArticleGreenfield FTTN Connection - Who does what?
Hi All, I'm in Kellyville, Greenfield, missed out on FTTP as it transitioned into FTTN area in Jul 2016. I'm about to move into my new home built by Wisdom. Wisdom tells me that they're not...
View ArticleRe: Poor NBN Speed
and..... the next support person to ask me to turn it Off and ON will recieve some very colourful language
View ArticleRe: Latency spikes every 10 to 15 seconds
Hasn't your part of the world been getting some pretty extreme weather lately? That could be a contributing factor (i'm not 100% sure about this one)What sort of internet service do you have? For...
View ArticleNBN installed yesterday, but two weeks before more than a 1mbp/s DL/UL speed?
I had, after months of contractors turning up and turning away, the NBN installed in my home on Wednesday.Initially the speed wasn't all that bad, speed tests were picking up approx. 26mbp/s download...
View ArticleIs my Cable Telstra Gateway Max modem ready for NBN ?
Hi, I'm currently on Telstra's cable broadband (bundled with home phone) and will have to switch to the NBN network soon. I am using Telstra's Gateway Max (in bridged mode) connected to a Netgear R7000...
View ArticleRe: NBN in Balwyn
Hi JohnM3 The Federal Government stopped the installation of Cable many years ago I'm afraid. With regard to NBN services, you can check to see if the NBN is coming to your area any time soon, NBN...
View ArticleRe: NBN Gateway 2 Modem
Hello Rufus1966 Are you still experiencing an issue connecting the new modem on your NBN service?>
View ArticleRe: NBN Gateway 2 Modem
Thanks for letting me know. Next step is to speak to our Support Team their number is 1800 834 273.
View ArticleRe: Is my Cable Telstra Gateway Max modem ready for NBN ?
The current cable modem will basically become obsolete with the changeover to NBN HFC and generally will be replaced with one of the new Gateway Modems If you're looking for how it will all connect up,...
View ArticleRe: Is my Cable Telstra Gateway Max modem ready for NBN ?
oh dear, i'm still paying for this current cable gateway max. it's on $9 per month for 24 months, and i'm just halfway through. imagine having to pay another $9 for 12 more months knowing it will...
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NBN performance not what I expected
Hi, I have had my Telstra NBN FTTN for 3 weeks purchased with a speed boost pack to 100/40. I use the supplied Telstra Gateway Max 2. The peak performance I am getting in non peak times is ~15Mb/s...
View ArticleRe: NBN performance not what I expected
post your modem stats http://10.0.0.138/> Advanced > Broadband
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Re: NBN Killed my Webcam?
Hi ArtsLet43 It's very unlikely to be related at all, as Jupiter has advised. How did you go with the settings as suggested though?
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