Re: Telstra Gateway Pro V7610
So no one has a way around telsra forcing business customers on the NBN to use their locked down telstra modem?
View ArticleCommunications Software
Is there software similar to Netgear Genie available for Telstra Technicolor?
View ArticleRe: Foxtel On Demand drop outs after NBN connection and Slow download speeds
Hi tkmann2 Would this be a Foxtel from Telstra service? If so your Foxtel service may have been updated when the NBN installation was completed resulting in your On Demand service being turned off. If...
View ArticleRe: NBN and my Messagebank password
Hi Mikebee, welcome to crowdsupport. Have you contacted us directly to have this investigated? I'm confident that a pin reset is all that is required. NBN Assurance on 1800834273, option 3.
View ArticleRe: our NBN has stopped working
Hi gonepeggin, Welcome to CrowdSupport Whilst we aren't able to assist with troubleshooting here via CrowdSupport, there are a few self-help tools you can use. With any interruption you experience you...
View ArticleNBN Gateway 2 Modem
I'm having an issue conecting to NBN via my Gateway 2 Modem. WiFi is also not working.New modem replaced yesterday and it worked for a total of 5 minutes before it stopped working.All lights are on the...
View ArticleSelf install complete - how long until I am connected?
I have completed the self-install of the new modem I have received. How long will it be until I am connected to the NBN and at what point can I choose the plan/speed that I want?
View ArticleRe: Self install complete - how long until I am connected?
Have you spoken to NBN sales about the changeover? They will do the order up for your move and should be able to give a timeframe
View ArticleRe: Need codes for 3 month netflix offer
Which email address did you use to activate the TelstraTV Yolanda74? If it is not the Telstra ID which came with the package, there is probably a mis-match going on in the system, resulting in the...
View ArticleRe: Self install complete - how long until I am connected?
Thanks for the response. No I haven't spoken to sales. The kit I received from Telstra was pretty clear. Install the modem and then Telstra would contact me to let me know the process was complete. The...
View ArticleRe: Foxtel On Demand drop outs after NBN connection and Slow download speeds
Hi Dani39, No, Foxtel is from Foxtel. I think I may have fixed my problem though... Time will tell. I recorded the settings when the Foxtel On Demand was working and made sure that after the next time...
View ArticleRe: Self install complete - how long until I am connected?
If you haven't ordered an NBN service yet, then you won't get connected and I'm not sure why you would have received a self install kit. Do you currently have an ADSL service?
View ArticleRe: My Telstra NBN service brings me back to ADSL-not 2 or 2+
Hi Johnlee594 It looks like there was an upgrade completed at the end of September on the 29th and the current upgrade is currently estimated to be complete by the 18/10. - AlistairQWA
View ArticleRe: Constant NBN FTTN dropouts
We had to change our crowdsupport account from wallyloane to wallyoane1 becuase we had logging in issues. The technicians have indicated that there is a fault at the node and that our line is free of...
View ArticleRe: Constant NBN FTTN dropouts
Thanks for that and I am happy to chase this up for you now. It appears that the case manager is still follow this up for you and they are arranging a call for you today. Keep me posted with how it...
View ArticleTerrible experience for NBN installaion
Hi there,It's been already more than two months since I first applied for the NBN service from Telstra. Telstra has scheduled five appointments already during this period but only one technician has...
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