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Re: our NBN has stopped working

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Hi gonepeggin,

 

Welcome to CrowdSupport

 

Whilst we aren't able to assist with troubleshooting here via CrowdSupport, there are a few self-help tools you can use.

 

With any interruption you experience you any of your Telstra services, always check our Service Status page at: http://tel.st/6x6a. Here we list all known interruptions (outages or maintenance works) along with an estimated restoration time, when available.

 

Further from this, for all NBN technical support concerns, a number to save for the future would be NBN Assurance direct contact at 1800 834 273


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