I had, after months of contractors turning up and turning away, the NBN installed in my home on Wednesday.
Initially the speed wasn't all that bad, speed tests were picking up approx. 26mbp/s download speeds. But after a couple of hours it dropped to a ridiculously low 1-3mbp/s (at the moment tests are showing less than 1mbp/s) and that followed into the next day. Yesterday the issue persisted until approximately 7pm, when speed tests showed it jumped (for no apparent reason) to about 19mbp/s at download. I went out shortly after, came back around 9:30 and it was back to 2-3mbp/s.
I called a lovely lady from Telstra who went through my system from her end and her conclusion was that they can see the connection speed is (pitifully) slow but that I should see an improvement on bandwidth by the 25th of this month -- two weeks from now.
Is this a normal part of Telstra's service, where the internet is cut off for a week before the NBN is connected only for it to be replaced by a substantially slower connection speed than the previous ADSL connection? Why would Telstra spruik its NBN service to my household if the result of buying into the service would be a (and it can't be disputed based on the numbers) inferior connection?
I've faith the lady on the telephone did as well as she could, but perhaps somebody can give me something more to make me a little more confident in Telstra's NBN service.
I've not gone over my limit, my WIFI connection is full-bars and the same speed test results are had on more than one computer and on smartphones on the network.
Many thanks.