Hi All,
I'm in Kellyville, Greenfield, missed out on FTTP as it transitioned into FTTN area in Jul 2016.
I'm about to move into my new home built by Wisdom.
Wisdom tells me that they're not responsible for organising running the cable to my building - so who is?
My address doesn't show up on NBN's Service Prortal, I have every service Telstra can offer and I would love to stay with Telstra if someone can help solve my delema - but it would seem stupid if the only way to get internet was to order ADSL2+ then ask to be transitioned to FTTN when the FTTN node is literally 150m down the road and my area is clearly marked as FTTN.
NBN tells me that I need to get someone (either a RSP or Builder/Developer) to appy to add my address into the Service Portal? Does that sound right?
I need help! Can someone who's been through this or know how this work explain to me who is responsible for doing what so I can get the process started.
Thanks!