Re: NBN installation not working, getting nowhere fast
Hi Kell70, I can certainly appreciate this has been a very poor experience for you, and sincerely apologise. So that I can chase this up for you, do you have a reference number associated with your...
View ArticleRe: NBN not connected after several unsuccessful attempts with customer...
Some Answers1. Why couldn't my adsl services just be moved over while waiting for Telstra to pull their finger out?Because once NBN starts being rolled out in an area, new ADSL services cannot be...
View ArticleSpeaker feedback from NBN modem
I have just switched from a Thompson ADSL modem to the new NBN modem and am now getting feedback from the modem in my speakers. Any suggestions appreciated.
View ArticleRe: Speaker feedback from NBN modem
That shouldn't be possible, but I would suggest the first step be swap ethernet cables assuming that you are connected via ethernet cable. If you are connected by wifi, I would unplug the modem from...
View ArticleRe: Speaker feedback from NBN modem
The only other thing I can think of is that if it is wireless speaker it could be that they are operating on close channels... so changing the wifi channel in the modem may help but yeah more likely...
View ArticleV7610 Attached Devices
Two Dell wireless pc's won't connect to the internet. Wired devices okay. Other wireless devices okay. Not getting a valid IP from the V7610. Have spent almost one whole week working on it. Laptop...
View ArticleRe: Speaker feedback from NBN modem
Thanks Jupiter for your time. I was thinking that the speakers are too close to the modem but that's not the problem.I do have the modem connected via Ethernet and will try different ports to see if...
View ArticleRe: Speaker feedback from NBN modem
Thanks DrQuerty for your reply. No speakers are wired but when I remove the USB cable from the PC the interference remains. I have replied to Jupiter as well.
View ArticleRe: Telstra FTTN NBN Packet loss
Okay - IF anyone from Telstra Bigpond reads these forums - If my connection issues are not sorted by 5pm tomorrow I am cancelling my contract. Ball's in your court.
View ArticleRe: NBN Dropouts but Telstra Blames Congestion?
Update to the situation. 10+ calls to telstra, 3 nbn technician appointments where nobody actually turned up (days taken off work) and promises to fix the internet have left me today receiving a new...
View ArticleRe: V7610 Attached Devices
try setting a local static IP on one of them and see if that makes a difference
View ArticleRe: Speaker feedback from NBN modem
If it is a telstra modem, try pressing either the wifi button next to the lights (TG799) and make sure the 2.4 and 5g lights switch off, or the Eco button so the Eco light turns blue (TG797) and see if...
View ArticleRe: Telstra FTTN NBN Packet loss
When you contacted NBN Assurance, what did they have to say?
View ArticlePhone is working but Uni V port not flashing
Hi, Telstra technician came today to activate and test my NBN phone service. I have ordered internet via uni-d port and phone via uni-v port. All are working but after he left, I noticed the uni-v...
View ArticleRe: Speaker feedback from NBN modem
Yastiandrie, Thanks for your feedback. I did what you said and switched off the WiFi and yes that seemed to reduce the static and noise by a considerable amount. I am thinking of purchasing a better...
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Re: Fitzgibbon Chase - Switched from Smart Velocity to NBN Issues
Just an update. After receiving a number of Telstra email notifications today, my nbn service is finally now working. However, it is slower than I what I had before my NBN was disconnected around...
View ArticleNBN CVC upgrade fast
You must upgrade the CVC along kezar road and around there in kellyville. This has to be done quickly because they are building new properties all around us and soon enough the cvc will not be able to...
View ArticleRe: Phone is working but Uni V port not flashing
no, the Uni-V doesn't stay lit like the Uni-D port.I think I have only ever seen the light on when the phone is in use.
View ArticleRe: NBN modem issues - poor service
I have received the replacement modem finally and so far it looks like my problem may be resolved. But I was surprised to notice that I am being charged $218 for the modem on my latest Telstra bill....
View ArticleRe: NBN modem issues - poor service
As per my comment above, the modem was received, but i do not believe Telstra should have added a new modem to my bill if this is a replacement of a faulty modem supplied less than 3 months ago.
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