Connecting modem to NBN box
Hi there,I have just had my NBN box installed by the company.And was told to not connect the box for a couple of hours so it can set up so I waited .I had previously had the latest Adsl modem from...
View ArticleRe: Connecting modem to NBN box
With the NBN,You plug a ethernet cable (most Telstra modems come with a Yellow or Grey cable - it is also used to connect the modem to a computer directly) from the Uni-D 1 port until the red WAN port...
View ArticleClik here to view.
Re: NBN slow
Wow reallyYeh mines still been crap got NBN coming to take a look if nothing helps I'll be going back to cableDoesn't help my box was installed at one end of the house and doesn't reach the other end...
View ArticleClik here to view.
Re: NBN ping issue - AGAIN
hello thanks for your reply...I called them twice.. both said they could'nt help me and both said they could'nt escalate my problem.but its ok..My ping is fine now
View ArticleRe: Connecting modem to NBN box
If the ADSL is still working, it is possible Telstra haven't finished the conversion on their end. So might be worth calling 1800tfibre and speaking to them.
View ArticleRe: No contact from Telstra after ordering NBN bundle
So how long should I typically wait for Telstra - I am in the same boat as above - I ordered online on 20/11/15 and still haven't heard anything - other than the "Thanks for placing your Telstra...
View ArticleRe: Telstra Additional Block of IP address allocation
There is no definitive guide with how I should configure my additional IP block. Ive got the IP Addresses and the routing configured in my cusdata portal. I just need to know how to configure my router...
View ArticleNBN Bundles Online Order
Trying to order and new NBN bundle online and it keeps charging me a once off charge of $75. It seems to be for Foxtel despite me clicking none requierd at zero $ as I already have Foxtel with Telstra....
View ArticleRe: NBN Bundles Online Order
It is likely that it is a Foxtel charge based on the amount, it is likely that it is just defaulting it on, it shouldn't have to charge you anything on an existing Foxtel unless you are upgrading your...
View ArticleRe: NBN ping issue - AGAIN
Cool. 👍 Glad it's all good now. Thank you for posting on CrowdSupport®.
View ArticleRe: No contact from Telstra after ordering NBN bundle
Within a week they should be able to provide you with appointment times if required at the very least... after a week I would be following up just incase it is caught in the system.
View ArticleRe: NBN Bundles Online Order
Thanks Dr. I did try Live Chat but after nearly 40 min of waiting and still being third in the que I gave up. I would prefer to do everthing online so as to avoid calling. Calling must cost Telstra $...
View ArticleNetgear Nighthawk X4S
Has anyone used the Netgear Nighthawk X4S as their NBN modem and if so how successfully?
View ArticleRe: Latency change..
I have the same problem and Telstra have been a waist of time and the NBN won't help either. I have reasonable download (not the 100mps sold) but high latency. My son can't play Xbox if we are using...
View ArticleRe: NBN 100mbps line drops speed to less than 1mbps after 7pm
I have the same issues and no help from Telstra at all. I have provided data on the high latency but because the NBN say they cannot find the fault the call is closed. 2-3 times a week we have to re...
View ArticleRe: issues with ping/latency spikes
Hi jd22, Check out this link which may help you to optimise your gaming performance. How to optimise your gaming performance - Shelly
View ArticleRe: NBN 100mbps line drops speed to less than 1mbps after 7pm
Hi Jason, Can you provide me with a recent reference number via private message from your calls with us? I'll take a look and see if I can help you out. Nick
View ArticleRe: NBN 100mbps line drops speed to less than 1mbps after 7pm
Hi Mduggan, I'll ask for the same, if you could provide me with reference numbers (Via PM please) I'll take a look and see where the ticket was sent, what was done, outcomes etc and if there is more...
View Article