Hi there,
I have just had my NBN box installed by the company.
And was told to not connect the box for a couple of hours so it can set up so I waited .
I had previously had the latest Adsl modem from Telstra as I was advised by them to upgrade . So after they installed th box I issued I just unplug it and then plug it in to the NBN box with the same cables as I was not provided any different ones .
But once connected on the 2 wifi lines are green dots status is red and Internet is red and all the rest are blank and th internet doesn't not work doing this was so I unplugged it and plugged back into the adsl phone lon for the mean time until someone can best advise me of the hat to do .
I have just had my NBN box installed by the company.
And was told to not connect the box for a couple of hours so it can set up so I waited .
I had previously had the latest Adsl modem from Telstra as I was advised by them to upgrade . So after they installed th box I issued I just unplug it and then plug it in to the NBN box with the same cables as I was not provided any different ones .
But once connected on the 2 wifi lines are green dots status is red and Internet is red and all the rest are blank and th internet doesn't not work doing this was so I unplugged it and plugged back into the adsl phone lon for the mean time until someone can best advise me of the hat to do .