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e-mail

Today 30 August I can not get any e-mails on any apparatus - it keeps saying  server issues - it has been working fine and I have not changed anyhting so are therer issues today ???

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Re: email

http://servicestatus.telstra.com/"We're aware that some Email customers nationally may have issues using their service. Sorry about this - we're working to fix things ASAP."------This is an...

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How To Troubleshoot Problems With Sending or Receiving Emails

Moved to Telstra and or BigPond Email. Click the link above to view the post.

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Re: e-mail

http://servicestatus.telstra.com/"We're aware that some Email customers nationally may have issues using their service. Sorry about this - we're working to fix things ASAP."------This is an...

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Re: Gateway Max unable to lease a DHCP address from Telstra

Thanks for the reply Shellhy, First of all, my apologies for the lateness in getting back to you. With respect to your question, as I had a DSL connection prior to my NBN installation, I currently do...

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Re: Not happy with NBN speed at night

Agreed NBN is a complete joke. Much slower than the ADSL2 it replaced at peak times and too slow to use streaming, which is the reason I switched to Telstra. If I didn't have a 2 year lock in, I would...

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red button on NBN box is staying on

The red button on my NBN power box  is on indicating to  replace the battery,  and beeps every so often. The last time I phoned Telstra about it , they said they aren't replacing batteries and gave me...

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Re: red button on NBN box is staying on

The guide on how to do it are in the NBN guide here:http://www.nbnco.com.au/content/dam/nbnco/documents/nbn-fibre-user-guide.pdf

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Re: red button on NBN box is staying on

You can also check the list at the bottom of this page as some battery suppliers will also delivery and replace it on site for...

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Telstra Email

First of all let me say I absolutly HATE this TELSTRA EMAIL FORMAT !!!! Along with every thing else I dislike about it can anybody tell me how the hell do you change the FONT SIZE. So pi...ed off

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Re: Telstra Email

Hi Marc here. If you're composing a mail, you can click on the dropdown box when you're on the "New Email" page. There is a dropdown box where you can choose small , normal , large and huge font. If...

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Professional Installation unfair charge

Hi I have just changed from ADSL2 to NBN to the node. I've just received my first telephone bill from Telstra and they have included a $240 dolars item  for professional installation. A few days before...

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Re: Professional Installation unfair charge

You would have to dispute it with the billing team if you feel it isn't valid or is unfair. Try 1800TFIBRE and speak to the Telstra NBN accounts team.If you are unable to sort it out with the agent you...

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Re: How To Extend Ring Time for Messagebank / Telstra Home Messages 101

Hi Nonno,  I hope this helps How To Extend Ring Time for Messagebank / Telstra Home Messages 101 Kind Regards 

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Nbn or not Nbn

Hi ,At the the start of June we applied the Nbn at our home in St Leonards vic , as we were told it was available. , a couple weeks went by and we got modem to start it up and a email saying it was...

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Re: NBN usage.

Hi arvs, You may need to check the streaming or video quality of the apps that you use as they are usually set to Auto by default. This means that they will see that your connection is capable of...

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gateway pop up

Why does the telstra gateway site, pop up continually to let me know i am connected to broadband, when there is no issue and how do you prevent it, (most annoying)cheers Alex

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Re: gateway pop up

Is it set as your homepage in your browser?

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Re: NBN 2.4GHZ disappeared?

Hi AndrewJC1, When you go into the modems interface, on the Advanced Dab, then select Advanced Setup you can choose Wireless Settings. From here, you can enable and disable the different Wi-Fi networks...

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Nbn failure

Recently converted adsl to nbn fixed wireless. Tried 799 and 797 modem. Wifi works ok on PC and android phone. Ethernet ok. Cust has multiple Apple devices and will not run on wifi. If it runs.....runs...

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