Hi ,
At the the start of June we applied the Nbn at our home in St Leonards vic , as we were told it was available. , a couple weeks went by and we got modem to start it up and a email saying it was ready.
Yes it was on, we had internet
A couple months later all of a sudden we got drop outs then bam no internet at all
I thought maybe it was off because we never got a bill as the internet costs was not showing on our phone bill
We called Telstra to find out whats going on and after getting disconnected and wasting a hour on the phone, they had said that nbn was not available in my area and I would have to get adsl2.
What I would like to know is then what internet was I getting for 2 months?
Why isnt our home phone now not working?
And do I really need another modem to be sent out for adsl2 ? Im building up a collection of them
This is really frustrating as all I want to do is get online
At the the start of June we applied the Nbn at our home in St Leonards vic , as we were told it was available. , a couple weeks went by and we got modem to start it up and a email saying it was ready.
Yes it was on, we had internet
A couple months later all of a sudden we got drop outs then bam no internet at all
I thought maybe it was off because we never got a bill as the internet costs was not showing on our phone bill
We called Telstra to find out whats going on and after getting disconnected and wasting a hour on the phone, they had said that nbn was not available in my area and I would have to get adsl2.
What I would like to know is then what internet was I getting for 2 months?
Why isnt our home phone now not working?
And do I really need another modem to be sent out for adsl2 ? Im building up a collection of them
This is really frustrating as all I want to do is get online