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Large latency difference, lots of tests.

I used to be on Telstra cable, always had a ping of around 180ms on US servers. I recently moved to Fibre with another ISP, my ping was the same as previously with cable. Though I didnt like the on...

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Re: Large latency difference, lots of tests.

Skymesh Tests:http://i.imgur.com/o3cQyza.jpgTRACEROUTE:traceroute to 180.181.XXX.XX (180.181.XXX.XX), 15 hops max, 60 byte packets1 Blizzard (Blizzard) 0.450 ms 0.536 ms 0.647 ms2 * * *3 37.244.1.102...

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Re: Nbn failure

Yeh dont think anyone believes me but our 799 loved apple stuff as much as I did nada/zip. we had to a) reset ours b) block apple devices to regain control over our internet connection and modem .......

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Re: Returned emails

Hi Nic14, Just to clarify does the issue happen when sending to any email address, or only your sisters? 

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Re: Large latency difference, lots of tests.

As i get max upload and download speed at the time(100mps down, 40 up). And pings to all aus servers is under 5ms. Just seems to be the Telstra NBN to the US.Telstra nbn: 240msTelstra cable: 180msOther...

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Re: NBN Voice Service over UNI-V rather than Telstra Gateway

Hi there,Just noted Zutarano's earlier convertsation on this topic goes back to Feb 2014 and not sure whether there is any development on UNI-V port activation now. I have called Telstra  support line...

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Telstra TV+ App

When will I get my Telstra TV deviceLeon

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Re: Is there an NBN outage in NSW

Not all NBN outages will be listed on the Service Status page, so the best way to check if there is an outage affecting your service is to contact our Tech Support team on 1800 834 273 where they will...

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Whats happening with nbn in Atherton

I left my name for someone to call me about nbn in Atherton back in early July, still,waiting for  phone call or even an email

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stuff around

Hi, i need help ? I have been into the Telstra shop and also spoken to Telstra 5 times now and also got a email to say they had booked a NBN instalation date and sent me a email to say that they would...

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Email

what is happening with telstra webmail login??? 

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Re: Email

I just logged in via email.telstra.com without any issues.Are you getting a particular error message?

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Re: Whats happening with nbn in Atherton

Honestly, if it's been a month, or more, then I would suggest no longer waiting and calling them.1800 T FIBRE (1800 834 273)

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Re: Telstra TV+ App

Hi Leon,It's my understanding that the T-TV has been more popular than anticipated, meaning they ran out of stock.They are continually getting more in and shipping them out as fast as they can, but I...

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Re: Fitzgibbon Chase - Switched from Smart Velocity to NBN Issues

I could tell you my issue is not yet resolved. Number of calls, followups, speaking to numerous case managers, consultants without avail.  I have spent too much time on the phones. I have to admit I am...

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Re: NBN Fritz!box VoIP Setup Help

I don't think anyone is asking you support a non standard modem. All we are asking for is the VoIP parameters so we can use a better modem.My technicolor has failed (refuses to issue a local IP...

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Re: stuff around

Welcome to Telstra

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Re: Fitzgibbon Chase - Switched from Smart Velocity to NBN Issues

Hi RoxW, Did you end up contacting support as recommended earlier in the thread? What has been advised?  

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Re: Nbn or not Nbn

Hi Kong68 This is indeed very concerning.  As we will need to access your account to see what is going on with your services, and to answer your questions satisfactorily, please speak with our 24x7...

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Re: Internet keeps disconnecting

Solved.Sorry for the delay in getting back with a result but I wanted to make sure it had worked before posting. I ended up contacting Telstra Online Support. The answer is to RESET the Telstra Gateway...

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