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Re: NBN Dropouts but Telstra Blames Congestion?

DSL Status UpDSL Uptime1hours 56min 15secDSL TypeVDSL2DSL ModeFastMaximum Line rate36.57 Mbps 107.49 MbpsLine Rate36.48 Mbps 109 MbpsData Transferred1128.77 MBytes 1652.48 MBytesOutput Power12.2 dBm -6...

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Part shipment of NBN Bundle

My NBN order (1-892362434358) has a status of delayed. The cause of the delay is apparently a shortage of Telstra TVs that are included in the bundle.With no firm ETA given, might I make the suggestion...

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NBN modem issues - poor service

I have been a Telstra customer for many years, but recently changed over to the NBN and started having connectivity issues. I have called a couple of times, but Telstra has not yet addressed my problem...

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Re: NBN Dropouts but Telstra Blames Congestion?

stats look okay but noise margin is slightly lower then normal. Could potentially be the cause of the dropouts

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T Voice 502 unable to receive calls

My T-Voice 502 has decided to divert all calls to message bank.  We have turned off all diverts and dleted message bank - but we sitll cannot get the phone to ring.  all calls are being automatically...

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nbn and g4 modems

it is interesting that some areas will not be receiving nbn for a few years yet  but telstra has a method that can assist till nbn reaches the area.interesting thing is adsl in my area one is lucky to...

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Re: NBN Dropouts but Telstra Blames Congestion?

So possible stupid question but is Noise Margin able to be changed on my end in any way? Like changing the DSL mode off of fast? If that is the case then i have no idea how to change it If it helps...

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NBN Setup

Working through the process before connecting FTTP I have downloaded the Telstra NBN Equipment Template here:...

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Re: NBN Setup

My understanding it is so that it is easier for the installation. If it is near a PSTN port, the tech can just drag the fibre optic cable through the same line as where the copper line is running into...

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Re: NBN Dropouts but Telstra Blames Congestion?

Telstra stopped the self changing of adsl line profiles a while back now. You don't need a filter though if you still have one on. My only suggestion is to try and contact nbn support again. Don't...

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Re: nbn and g4 modems

I assume by g4 you are talking about 4G,ADSL can only run at 24Mbps at the absolute maximum, whereas 4G with the right device and in the right are with the right coverage can run in the hundreds of...

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Re: NBN Dropouts but Telstra Blames Congestion?

So since calling Telstra and being told to call them back if/when my net drops out, The net has dropped out twice. I called them up and was told that they will try a new router. Apparently they are now...

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Re: T Voice 502 unable to receive calls

are you able to make calls with it ok? How do you have it plugged in and what type of NBN connection do you have? Phone and internet should work fine with eachother

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NBN Connection

I am going to be connected to NBN within the next few months and it is going to be to the Node.  I am just wondering if I get  the Conection box installed or is the modem just connected to the existing...

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Re: NBN Connection

With Fibre to the Node you plug in via your telephone socket. The NBN or NTD is only for full fibre, or Fixed Wireless connections

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Re: NBN Connection

Sorry was meant to say NBN box or NTD

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Now that I'm on the NBN - What is procedure if there is a fault?

Hello, Finally I'm on the NBN with Fibre to the Apartment Building, and copper to each apartment. If I lose my Bigpond Internet connection, or my Telstra Telephone access, who should I  be calling...

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Returned emails

Emails being returned with message recipient rejected by remote mail server(email address) unknown user. It is my sisters dodo email address but I can't send her anything!

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Re: Returned emails

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Re: NBN Issue - 8 weeks and counting

Not an ideal experience thebadwulf and I apologise for the frustration you have experienced. If you would please send me a PM with any reference numbers you have, but ideally ones that match the...

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