Re: NBN Activation
Been on hold now for 1hr 48min and 37 sec .....the music is driving me crazy.this is really frustrating now !why install all of the equipment and not have service available, ??typical Telstra.
View ArticleRe: NBN Activation
Hi Batman, Just want to confirm - are you experiencing a fault, or an issue with getting a new NBN service connected? - Cass.
View ArticleRe: NBN Activation
getting the new NBN going is the problem. message just keeps saying no internet connection. router is working fine but can't get internet. all lights are normal on NBN box. turned on and off a number...
View ArticleRe: NBN Activation
Hi batman1234, For NBN technical support please give us a call on 1800 834 273 and we can check on this for you.
View ArticleNBN bundle offer not applied
I applied for the NBN bundle $99.00 / 1000 mg offer with Foxtel platinum. Was told yes all done. As I am suffering a chronic disease & had strokes,i made sure i informed salesperson of this. They...
View ArticleRe: Will They Get NBN
Thanks for the reply DrQwerty, I did ask NBN Co and they directed me to ask my ISP. LOL. Oh well, will have to wait and see what happens.
View ArticleRe: Fixed Wireless speed tests
Hi again, I got hold of the ?? Telstra Team ?? and they told me that the signal was strong enough and started going through wifi usage in the house. Of course I had already done that, and they told me...
View ArticleRe: Fixed Wireless speed tests
That really doesn't sound right. that feedback they have given you just sounds wrong. I would suggest lodging a complaint so the complaints team can look into thatin a more detailed way.
View ArticleRe: Telstra Gateway Max Ethernet Issue
Thanks for replying. My laptop was definitely set to obtain ip address automatically. I reset the router (reset button on the back) and it came good. Must have been a corrupted config?
View ArticleSpeed Boost
Hi I signed up for Telstra Speed Boost several months ago and have been enjoying spees up to 90+mbps . I recently upgraded my plan and got a new modem (Telstra Gateway Max) I also continued to pay for...
View ArticleRe: Telstra Gateway Max Ethernet Issue
Yeah sounds like it...The ethernet ports were acting as if the modem had been bridged
View ArticleRe: still awaiting call from Pat ID 774357 regarding cost of my bundle
Hey Emile,As this is a public forum it is honestly unlikely that you are going to be able to get in touch with that specific agent via this forum.If you got a email from them their would normally be a...
View ArticleRe: NBN Activation
3 days and now working.Thats the number I rang the other night but was on hold for so long had to go to bed at midnight.thanks for checking in anyway. let you know if I have any problems.: )
View ArticleLong involved process to switch to NBN (1-821293434864 now cancelled)
Dear Telstra, I have been on the phone trying to get my NBN order processed. I asked for a swicthover date and when that arrived I was asked to remove any splitter in the phone...
View ArticleRe: Long involved process to switch to NBN (1-821293434864 now cancelled)
NBN is a nightmare in general... TBH, the cutover date was likely changed by NBNco with no warning or any information.... the whole process is horrible....
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Re: No Voice Light on T-Gateway Router and home phone not working
thank you for the great tech tip. my phone was not working either but other functions ok. NBN just installed 3 days ago and no help from telstra. was on hold for 2hrs and gave up. had another problem...
View ArticleRe: Long involved process to switch to NBN (1-821293434864 now cancelled)
Thank you for the info. I really think my order was cancelled as they were unable to deliver on all the promises, and now I will have to re-negotiate the whole process again, even after losing my home...
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