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NBN bundle offer not applied

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I applied for the NBN bundle $99.00 / 1000 mg offer with Foxtel platinum. Was told yes all done. As I am suffering a chronic disease & had strokes,i made sure i informed salesperson of this. They were very helpful. However, I checked my account today - no $99 bundle, no 1000mg. Telstra, i am tired of you not keeping your word. You charge me $245 to $251 per month. If no help this time, i will be asking for release of contract.


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