NBN INSTALLED AND HOME PHONE NOT WORKING
Hi I was hoping someone may know the answer to my problem, I had the NBN installed late last week and all was fine until the modem was installed today. I now cannot get a dial tone on my home phone to...
View ArticleRe: Nbn drop outs everyday
I am in the same boat regarding dropouts with NBN ...Before I moved to Telstra NBN, I was with a different ISP using the ADSL protocol for more than 3 years and did not experience Dropouts or a service...
View ArticleRe: Any way to contact Telstra NBN support except via phone?
Hi, Peter2000, There was no answer because they don't work on weekends. Give them a buzz tomorrow during business hours on 1800 834 273. 👍
View ArticleRe: Telstra Premier M Bundle (FOXTEL Entertainment included)
Hey Hadenough1,Disappointed to read this, not the experience we want for our customers nor the feedback we like to read. Has any progress been made since you posted this? If not, and you can reply with...
View ArticleRe: Xbox one not picking up wifi connection
You would need to opt out of Telstra Air membership through My Account (http://tel.st/cpyn) first in order to deactivate the Telstra Air hotspot from your modem.
View ArticleRe: NBN Drop outs for long periods
Hi Leo71, apologies about the inconvenience you have been experiencing. I've had a look at the backdated log and there is no maintenance listed between the 11th and today. You can keep an eye on our...
View ArticleNBN Tech Support Non Existant
My NBN wireless connection has been dropping out every night. Been trying to contact them via their 1800834273 number and also via 133933 and even tried live chat. None of them are working yesterday...
View ArticleRe: Very slow nbn download speeds in ashtonfield east Maitland
I'm on a 25/5 speed plan fibre to node.. Mostly it is around 23mb but most nights it drops right down to 1-3mb. I suspect server overload in my area.Very frustrating
View ArticleRe: NBN Connection
Hi Jobat Is till when connecting to the service over WiFi? Do you have any issues on this Laptop when connecting to any other WiFi service? -Ashley
View ArticleRe: NBN Speeds ?
Too anecdotal for mine. Sort of I know a friend of a friend who can get what you want.Some speedtest data would be more informative and relevent.i'm still looking for Telstra fixed wirelss plans that...
View ArticleRe: Contract upgrade to NBN
QuoteYou should only have to pay out the contract if you wanted to go to another provider for the NBN connection.----I am not a Telstra employee, so all opinions are my own, I have been around Telstra...
View ArticleRe: Nbn drop outs everyday
Hi imaginableart Sorry to hear you're having intermittent issues with service drop outs. There are a number of reasons as to the cause of these kind of issues and I see that the modem has been...
View ArticleRe: NSW NBN - Unplanned Service Disruption (13/05/2016)
You can check for known issues online here http://servicestatus.telstra.com/& problem solve here http://tel.st/4mu5If that's no help, please chat with our tech support team via the following secure...
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Poor NBN Fixed Wireless
Can someone please explain WHY I CONTINUALLY have poor NBN Fixed Wireless Speed ??
View ArticleNBN Slow Speeds
HiWhen i first got NBN the speed was great but now after 3 months the speed is so slow. I have done the speed test and it was graded a F. We havnt gone over the data usage and im dissapointed with how...
View ArticleRe: Poor NBN Fixed Wireless
Have you tried running speed tests at different times of day? If so, do you see the same results?
View ArticleTelstra TV
recently changie my telstra bundle to $99 Large Bundle and i received already the modemn w/out the telsra tv device.My question is do i have to activate first the modemn before they send the telstra tv...
View ArticleRe: NSW NBN - Unplanned Service Disruption (13/05/2016)
Didn't know Australia was a third world country,piss poor service again. I have been off for three days after move with excuse after fricken excuse, smooth move ! Utter BS!!!!!
View ArticleRe: NSW NBN - Unplanned Service Disruption (13/05/2016)
Hi Airlie, I appreciate your frustration and apologise for any inconvenience being caused as a result of being without your service. If you contact us on our Telstra 24x7 Facebook page and provide a...
View ArticleRe: NSW NBN - Unplanned Service Disruption (13/05/2016)
NBN tech asked me if I had my phone connected to modem this could be an issue. For a 5 yr old maybe, get real Telstra
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