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Re: NBN Speeds Pitiful - Telstra Conjestion - Unacceptable
Still CVC problem. I can see a cheap reduced Bill again coming my way. They told me they have halted all new connections until the CVC upgrade is done with no fixed date or time when that will be...
View ArticleDNS ADDRESS NOT FOUND
Hi,I have a Shopify store and it can not be accessed by users on Telstra NBN during peak times.Other ISP's seem unaffected and Telstra NBN is fine during day time.If users turn switch from NBN to...
View ArticleRe: DNS ADDRESS NOT FOUND
i am having the same issues on my NBN connection on many random sites, need to refresh 3 or 4 times before it finally loads. i set my DNS to 8.8.8.8 and 8.8.4.4 and i get no issues. set back to Telstra...
View ArticleRe: DNS ADDRESS NOT FOUND
I'm experiencing problems at the moment too, unable to get to vmware.com. Using Telstra home cable. Like post above, changing DNS to google's (8.8.8.8) solved issue.
View ArticleRe: NBN battery replacement
Hi Maryanne1, The NBN equipment is supplied by the NBN, however our NBN Tech Support can advised on how to organise that. They can be contacted any time on 1800834273 - IVR > 3. NBN website also has...
View ArticleRe: DNS ADDRESS NOT FOUND
https://www.whatsmydns.net/dns/australia i am using IINet dns much faster than google. so take your pick till Telstra fix there rubbish
View ArticleRe: Telstra nbnfw service saga continues.
Hi Jesse SYour comment seems rather odd!You say"we will be in the process of assigning a case manager to resolve this for you"Did you read anything I have said?There have been so many "case managers" I...
View ArticleRe: Telstra nbnfw service saga continues.
Hi Jesse SThis does not help but might be of interest.https://forums.whirlpool.net.au/archive/2525799read the comments. :-)
View ArticleRe: Telstra nbnfw service saga continues.
Sorry for the confusion, as you have contacted the TIO, we will assigning a case manager from a specialist team to assist you. They will discuss this with you and provide their resolution to you and...
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Re: DNS ADDRESS NOT FOUND
I am having the same issue with my Telstra Cable connection. I can't get to a simple site such as www.chemistwarehouse.com.au when connected to my cable modem, but as soon as I switch to mobile data...
View ArticleRe: Ethernet not working
Hey Owenw,Do any of the 4 ethernet ports work or are all of them shot? Have you tried factory resetting the router?If you are still under contract with your service the router will be covered under...
View ArticleRe: Streaming
Hi Baz-Darwin, From what you have written it looks like you've taken this as far as you can within Tesltra, so I am hoping basic troubleshooting has been followed in order to diagnose your issue....
View ArticleNBN order - Telstra can't get it right after 3 attempts
Telstra's NBN ordering process and customer service is terrible! I've tried to order an NBN service three times, selecting the free 'self installation' option each time and each time Telstra has...
View ArticleRemote management
Hi Guys, Do I need to get a static IP to enable remote management to my router? Is there a port range that is not being firewalled that I can pick a port from to manage my box remotely? Also I am using...
View ArticleRe: Remote management
Hi smeego78,you can use a free/paid dyndns like dyndns or noip to get a url that is updated automatically from within the modem or desktop client. I use noip after many years of dyndns as they are...
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Re: How to activate Speed Boost for Telstra Large Bundle
Hi there, Thanks for replying. I just did a speed test and this is the result. Download Speed is 47.10Upload Speed is 15.74 Is that fast. Does it mean I have speed boost activated. I am such a...
View ArticleRe: How to activate Speed Boost for Telstra Large Bundle
Hi Nedbella,Is this for a Cable or NBN service?On a cable service, our base speeds are 30Mbps Down 1Mbps Up - speed boost doubles these numbers, so I'm inclined to think you are on NBN. From memory...
View ArticleRe: Remote management
Thanks Rimmer. As I mentioned, I am using a no ip account. I can resolve my hostname fine but cannot login. I've opened the firewall for the relevant ports and still no luck hence why I asked if anyone...
View ArticleRe: NBN order - Telstra can't get it right after 3 attempts
UPDATE - someone from the complaints team called me at about 11.30am, asking me wether I'd received my modem yet or been called by 'dispatch'. When I said 'no' she said she would investigate and call...
View Articleswitching over to adsl2+
my service has been switched over to adsl2+ at the exchange today and im just wondering how i activate in my house?
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