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Re: NBN outage in Coffs Harbour ?
All sorted Lindy, thanks. Was hardware problem, the fibre pigtail from NBN outside box to internal box (sus factory batch of fibre pigtails)
View ArticleRe: NBN outage in Coffs Harbour ?
Great to hear that your NBN outage has been sorted. -Ern
View ArticleRe: Moving into a rental that is about to get FTTP
Hey ChrisWallis, If you need a service in the meantime, it might be worth connecting the ADSL. A typical connection takes between 5-10 business days, and if you are contracted with Telstra when the...
View ArticleRe: Very slow internet connection
Hey HC2,That doesn't sound very good.Did you have any more information,we might be able to help out in identifying the cause and possible solutions if you are able to provide us with some more detailed...
View ArticleRe: Very slow internet connection
I hade overdue bill and do paid but connection is still slow...i was try to contact nbn telstra team but they didnt fix problem.
View ArticleRe: Very slow internet connection
So you were slowed by Credit Management due to a late bill?Your best bet would be to contact the Credit Management team on 132200 and say "Credit Management", let them know you have made the payment...
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Re: NBN fixed wireless AM radio interference
I learnt today that a subdivision north of Donnybrook in SW WA, Argyle, does not have AM radio reception at all. It now has an NBN tower in place so residents would be able to stream ABC Local Radio...
View ArticleBuying more data
I've hit my 100GB download limit for the month and have over a week left until it rolls over again. I've used up the 3 free tops already and was wondering whether a top up is a bundle that can be...
View ArticleRe: Buying more data
Hello,As this requires access to your account, to determine the exact conditions of your contract, it will be best to discuss this with Telstra staff, which you can do by Live Chat...
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Re: Buying more data
Put Simply, the answer is going to be no you can't...You can change your plan up and down as you need, but at this stage I have certainly not seen any information about being able to buy more top ups,...
View ArticleRe: Buying more data
Thanks to both of you. I just got a Netflix subscription so I think I will look at upping my plan instead of buying (or trying to buy) ad-hoc data.
View ArticleRe: NBN Fixed Wireless speeds.
Thanks Steph for the suggestion. So I rang Tesltra and the first consultant said if I wanted better speed I needed to pay for a higher connection speed. (Not really answering the question...) I agreed...
View ArticleTelstra NBN + Phone Bundle
With a Telstra NBN + Phone bundle, do you still need to pay monthly line rental, or is it included in the monthly charge?
View ArticleRe: Telstra NBN + Phone Bundle
In the Bundles, the line rental is included in the price...
View ArticleNo contact from Telstra after ordering NBN bundle
Hi, Last week, on Wednesday the 21st of October, we ordered the Telstra Large Bundle with Super Fast Speed boost. We recieved an email reciept that said that Telstra would contact us to confirm the...
View ArticleRe: No contact from Telstra after ordering NBN bundle
Hey there Robo,As this is a public forum, the amount of help which even the staff are able to provide via this method is limited, I would suggest speaking to the Online Order Support team on 1800 709...
View ArticleRe: NBN Fixed Wireless speeds.
Hi Tredle Thanks for taking the time to share what's happened It's frustrating that it wasn't a smooth process in getting it checked out though - but overall I'm just really glad to hear about that...
View ArticleRe: All green lights but no internet (TG799vac NBN)
Same problem here please if anyone fixes there's let me know
View ArticleNBN Availability - Zetland 2017 NSW
Address in question in 4 Hutchinson Walk, Zetland NSW 2017. Inserted address in Telstra's NBN availbility search bar which ended up with "THE NBN ISN’T AVAILABLE IN YOUR AREA YET" However when looking...
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