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Re: Connect mobile phone to T-voice

Have you actually gone through the full and correct device registration process? : https://www.telstra.com.au/support/category/home-phone/user-guides/set-up-telstra-t-voice 

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Re: Connect mobile phone to T-voice

When the wizard starts it searches for a gateway but cannot locate one. It will not go any further. It just refers me to the website for help/

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Re: Connect mobile phone to T-voice

OK, I take it you have WiFi fully turned on, on both your mobile and the Modem/Router. You'll also need Mobile data turned on on your mobile. 

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Re: Connect mobile phone to T-voice

Thanks  Yes the wifi is connected and working from the mobile. Also the Mobile data is turned on.

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Re: Connect mobile phone to T-voice

Just a thought...Are you connected via 5g or 2.4g?

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Re: How to change the ring time on my phone when connected to NBN?

This works as I did it long ago:-Extend Ring Time for Messagebank/Telstra Home Messages 101. Step 2: Enter the number of seconds you wish the phone to ring before a call is diverted (between 5 and 60...

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Re: NBN Speeds

It is probably a CVC problem which is a Telstra purchase problem - not purchasing enough.  Ring them and demand it be fixed and purchase more.  I have posted within Crowd Support before that this is a...

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NBN connection

how long does it take to process online orders for NBN connection - been waiting now since 1st March 

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Re: NBN connection

If you haven't heard anything after two week, I would say something is up and would suggest speaking to the online sales team on 1800 993 728 to follow up.You could also try LiveChat here:...

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Re: Provisioning NBN nightmare

UpdateIt is now the 16th March and I still do not have an internet connection (13 days since the NBN indoor box was installed and activated. Remember My order date for this was on the 22nd...

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Home phone issue after NBN is connected

Hi, Just had the NBN connected today via fttn & followed all the steps to ensure all my services were back up & running etc. However it appears my home phone service has stopped working all...

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Re: Home phone issue after NBN is connected

No, you shouldn't need a filter for NBN FTTN.Most phones should be compatible with being connected to the voice port on the T-Gateway (or Gateway Max), it doesn't have to be a DECT phone, but DECT...

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Format for NBN IP addresses

I did a "What is my IP address?" check after our fixed wireless NBN was installed and the answer was something like this: 2001:8003:f018:d900:5820:a8e1:2b90:e55 This is very different from my ADSL IP...

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Re: Provisioning NBN nightmare

Have fun. I just gave up today. On the 13th of February I placed an order for NBN to be connected in the house I was moving into. The box was already installed there.I moved out of my old residence on...

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Re: NBN order

Lucky you got the Internet DrQwerty. They can't even connect mine, 5 weeks of mucking around to be told "sorry your order has been cancelled again, we must start again".

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Re: nbn splitters for phone and fax

I know this is an old post but I thought I'd throw my two cents in. I had exactly the same question and no-one could answer me either. Initially, when I set up my T-Gateway, I connected my fax and...

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WIFI Connection Problem

Hi there I have recently changed the normal nbn modem to T-gate Modem, somehow both of our desktops couldn't connect to any other sites but google or youtube. The computers show that the internet is...

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Re: Home phone issue after NBN is connected

Hey DrQwerty90, You wouldn't read about it but I just got home from work & now the phone service is back up & running so to speak....  To answer your questions there was no dial tone at all...

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Provisioning NBN connection

How long does it take to migrate my service to nbn?nbn went live in my area 4 weeks and so far i have made 3 orders with telstra and i am getting nowhere near of being connected meanwhile being stuck...

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NBN Slow

Yesterday I had my NBN Connection box installed and the service activated indicated by the green lights coming from the box. The first thing I decided to do with my new service was to test my download...

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