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Re: NBN disconnected, and Telstra Fail to reconnect service

Sounds like it's time to talk to the TIO.  Probably was time to talk to them a couple of weeks ago.  If you already have, then I feel sorry for you, but am sadly not surprised.

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NBN self installation kit

Help!!!!Ive set everything up but cannot work out how to connect my fax machine to my phone line?As at yesterday my phone line had a splitter attached to it, one for my hand set the other for my fax...

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Re: NBN self installation kit

When you had the NBN set up did you let them know you have a fax machine?Most fax machines will not work over VoIP lines like the standard NBN Next Generation Calling (NGC). Also do you know which type...

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Re: NBN self installation kit

Please don't say that I can't connect my fax machine. I'm not sure if it was mentioned to Telstra at the time as the conversation was a good 3 months ago.Im not sure what type of NBN but there is a...

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How bad can this mob get? Just making sure people can read this before using...

Reverse timeline follows.......... 7/1 0730 Waiting for a chat last 30 mins.  Still position 2.  I cannot stand talking to these characters any more.  They just make me angrier. 30/120848 SMSStating my...

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Re: NBN self installation kit

Ok, so you have the white NTD box inside the house cool,that normally would mean FTTH which is good, that means if you speak to the NBN team (1800TFIBRE) they should be able to hopefully swap you from...

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Re: NBN disconnected, and Telstra Fail to reconnect service

Adding to this now,Monday 4th January informed - 48hrs for connection.Wednesday 6th January informed - 48hrs for connection.Thursday 7th January informed / 48hrs for connection - at least they called...

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for a long time now my ADSL2+ has been slow

ok so here’s the thing for years now i been paying a astronomical amount of money, $99 a month for what i was told was ADSL2+ but my top download speed has only ever been a pitifully insignificant 256...

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Re: for a long time now my ADSL2+ has been slow

Can you go to your modem's homepage and copy and paste the connection stats? (Sync Rate, Signal to Noise Ratio, etc) That will let us see what you are dealing with.

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When is the NBN Broadband going to be connected in Newcastle

I have been told by people who should know that the NBN will be connected to King Street Newcastle for Months. The cabling was completed about August 2015. October 2015 was given as the latest date we...

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Re: When is the NBN Broadband going to be connected in Newcastle

According to NBN Co's website, King St Newcastle would still be about 6-8m away,"Good news, construction of the nbn™ network started in your area in Aug 2015 using fixed line technology.Construction...

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Re: When is the NBN Broadband going to be connected in Newcastle

Thanks for that at least I know now, I cannot understand how the guys doing the cabling and testing completed work 3 Months ago, but it is still 6 to 8 Months away, I do understand after talking to the...

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Re: When is the NBN Broadband going to be connected in Newcastle

they do a couple of blocks at a time with works, but the entire upgrade zones are pretty big... usually whole suburbs sometimes two or more at a time. Not to mention they also have to then do a heap of...

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Re: NBN fixed wireless theoretical connection speeds?

DrQwerty90 wrote:Now that is correct, however the 'Super Fast' Speed Boost is not currently available on Fixed Wireless connections.  the 50/20 'Very Fast' Speed Boost is the highest available to Fixed...

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home phone not working

Our home phone gives no signal either making or receiving calls over our NBN. The T-gateway does not show any flashing green light for voice however the Phone and base is connected to the T Gateway...

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Re: NBN fixed wireless theoretical connection speeds?

The NBN sales team on the phone should be able to help with it, on 1800TFIBRE... However it might be that they might not be offering it yet, can't see why not but who knows.

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Re: NBN fixed wireless theoretical connection speeds?

Thanks for the reply.  I'll give it another try.

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Re: home phone not working

as he grins and says Have you tried turning your gateway modem off and waiting a minute before turning it on again? It this does not work, give 1800 FIBRE a call.

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Re: Telstra T-Hub 2 handset problem.

Hi extremely_annoy  Have you tested your line with out the T-hub phones connnected, ie regular phone so we know that you don't have any faults on the line.  If you have tried that, the fault might...

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Re: Non Telstra VOIP services on NBN

HI David, Finally (after 2 years) got around to testing this out properly) Seems that by forcing the fortigate to tag all traffic in and out on the IPSEC and out on the WAN interface as DSCP 00 makes...

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