slow speeds
Why all of a sudden are my speeds for the fixed Wireless NBN so slow????? We where getting around 47/23, now we are getting around 16/16. It's not the modem(even though the supplied one is...
View ArticleRe: New NBN connection - slower than ADSL2
Hi skunk73 Have you had a chat with our NBN team to let them know what's happening?
View ArticleNBN Cabling from utility Box to Inside premises
Hi, We have just signed up to a Telstra Home Broadband plan on NBN and I'm trying to work out what I need to do to get the NBN into the house. We currently have ADSL2 from another ISP and our house has...
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NBN Speeds Pitiful - Telstra Conjestion - Unacceptable
On Thursday 17 December 2015 the Technician advised me there is nothing wrong with my gear and it is an NBN issue to which he contacted Level 3 Support. Level 3 Support rang me early evening to tell me...
View ArticleRe: NBN 100mbps line drops speed to less than 1mbps after 7pm
SighMN You hit it right on the Nail, exactly what is happening in probably 95% of Speed issues. Totally unacceptable and misleading and false Sales information when there is Conjestion solely caused...
View ArticleRe: The joys of getting things done.
Here I am, an hour and a half, and four people into a conversation with Telstra - I call my corporate account manager to sort out a billing issue. (partially mobile, and partially my home bundle. (I...
View ArticleRe: Turn off NBN Connection Box while overseas?
MisterQ wrote:Of course, the other consideration (giving that it is wireless) is that leaving it on, and unmonitored - not that it is, much, when at home, is that it's an opening for people in the...
View ArticleRe: T-Gateway
Hi settlersbill, A reset to factory default should resolve this for you. Reset the T-Gateway to factory default settings. To do this get a paperclip, or something similar, and press and hold it into...
View ArticleGetting it Right guide
After much frustration trying to find the Getting it Right Guide that is referred to in the NBN emails, I typed this into Google: "getting it right site:https://www.telstra.com.au/ filetype: pdf" That...
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Re: Getting it Right guide
I had it sent to me in email both as a link and as an attachment... that is so strange... but great of you to share it...
View ArticleNBN terrible experience
Recently upgraded from ADSL2+ to NBN FTTN a week ago. Thought it was a great idea. Connection day came and we connected up the modem as per the DIY kit and ..... garbage internet with no phone (phone...
View Articlenew connection
Hi i got my modem sent to me then waited for the connection to happen then nothing. I rang tech support and they tried to fix it but couldnt they said there was a problem with the exchange. so they are...
View ArticleRe: new connection
No, so long as it's and issue with there equipment and not yours.Would be interesting if you plugged into your NBN Ethernet port directly just to confirm no connection.
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Re: Getting it Right guide
Is it strange though? I would say inconsistent. And what is a standard vs non-standard installation? All I got was this in an email: If this is the first time your home will be connected to the NBN,...
View ArticleTrying to configure a Cisco SPA112
Hi I'm trying to replace my current Telstra provided router (Technicolor TG797n v3) to a third party router.Our connection is an NBN Fixed Wireless one. Setting up a new router is fine, I can do that!...
View ArticleRe: Trying to configure a Cisco SPA112
Hi,As I've said to friends. You're better off keeping the Tg797 in play (Telstra support), disable wireless ect and just connect the Cisco directly via Ethernet cable and run the house with that.. At...
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Re: NBN fixed wireless AM radio interference
We have a solution in the form of a clever workaround. What has been discovered.Where we are in the South West of WA does not have good AM radio reception. Ours has been adequate, 1044 from...
View ArticleRe: Trying to configure a Cisco SPA112
Which Telstra VOIP Service are you talking about. Are there VOIP settings on your TG797? The SPA112 is an ATA - a phone device to ethernet adapter. You sit it on the inside of your network. (Ethernet...
View ArticleConnecting DECT phone to gateway
I have connected a vtech 15050 6.0 DECT cordless phone to the new Gateway Max. I mhave lost incoming dial tone and am not receiving calls (they go straight to the messagebank). Can anyone help?
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