SighMN You hit it right on the Nail, exactly what is happening in probably 95% of Speed issues. Totally unacceptable and misleading and false Sales information when there is Conjestion solely caused from them not buying us enough - CVC. I have done a post about it here too with my results - very angry I am and still awaiting for Level 3 Tech to ring and demand I return to my reliable Cable until such time I am forced to changeover to the overloaded/conjested NBN because they wont pay for enough to cope. My post here https://crowdsupport.telstra.com.au/t5/National-Broadband-Network-NBN/NBN-Speeds-Pitiful-Telstra-Conjestion-Unacceptable/td-p/530747