Re: Velocity to NBN Issue - Antenna TV Signal Lost
Longer term you wouldn't have much choice at all...If you hadn't transitioned your service within 18 months then your service would have been disconnected anyway as that is the requirement under the...
View ArticleRe: Velocity to NBN Issue - Antenna TV Signal Lost
I'll give that number a call. Hopefully they are open on a Saturday.
View ArticleRe: NBN slow
I had the same problem with slow speed, after 30 hours the speed went through the roof 40.6 Mbps download and 12.5 upload, it needs time to settle in.
View ArticleNBN speed on new installation
Reading through the post I notice new NBN (Fixd wireless) customers are complaing about their speed being slow, I too had this problem when NBN was activated, the download speed was less than my ADSL+...
View ArticleRe: NBN speed on new installation
I don't have NBN yet. Perhaps a good thing. I have fast Cable & since I got my new modem I get around 68 down but a poor 2.4 up. Varies according to time of day though.I'm happy.
View ArticleNBN phonebook and dialer from a desktop computer
I have a Fixed Wireless NBN service that also has my home phone connected through the Telstra Gateway modem. I was wondering if there is a program/app? that I can use on my desktop computer (Win7) that...
View ArticleRe: Velocity to NBN Issue - Antenna TV Signal Lost
You're most welcome . Please keep us updated with any developments. Thank you for taking part on CrowdSupport®.
View ArticleWireless NBN phone
My new phone service is rubbish. I answer the phone, (T1000S), and the caller can't hear me. It can take half an hour before I get a dial tone. I call and connect a number, and it then cuts off after a...
View ArticleRe: Wireless NBN phone
It sounds like there is a fault in the setup.If you are unable to use it and they have been unable to resolve the issue for you, you can call 1800 TFIBRE (1800 834 273) speak to the NBN...
View ArticleFoxtel on demand lost with NBN
We had NBN installed this week and have now lost our on demand service. Have spent 30 minutes on one call and I lost their connection. No use. Called again last night and kept getting redirected. To 3...
View ArticleRe: Foxtel on demand lost with NBN
The Foxtel Box is no longer reading the internet connection?Is that what you are saying?If so, then unplug the box from the power, remove the smart card, turn off the router, give it 5 min, turn the...
View ArticleRe: NBN fixed wireless AM radio interference
This Saturday 21 November 2015 decided to use my Platinum service with Telstra and call them in order to get them to try to fix the NBN Fixed Wireless Broadband causing interference to my AM radio. As...
View ArticleNBN High Ping
Hi team Are there any known issues with NBN at the moment, in the Brunswick East area of Melbourne? I've noticed that over the past couple of days my ping has gone through the roof. It's hitting almost...
View ArticleRe: Testra 12550 Dual Phone
Hi Miguel9 That doesn't sound too good. Have you reported the problem to our Home Phone team so that we can help you work out if there's a solution or if your device is faulty? The Home Phone team...
View ArticleRe: Testra 12550 Dual Phone
The issue has been resolved. Because Telstra 12550 is DECT, the Telstra Gateway has a DECT switch that needs to be turned on. The Internet provided a solution, but it was on a different phone...
View ArticleNBN Speed remains slow
Hi all, Recently I got my NBN modem replaced due to the phone dropping out constantly. My new modem has fixed this issue, however now a much bigger one has arose. Before the 19th (When my data is...
View ArticleRe: NBN slow
What needs to settle in?It's hardly like paint that needs to dry or cement that needs time to dry/harden.....
View ArticleRe: NBN Speed remains slow
I talked to them via "Live Chat", they told me my data had been reset and to try resetting the box. That's apparently all they could do, and I have to contact NBN, which honestly doesn't make that much...
View Article