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Re: slow nbn speeds

thanks looks like thats as fast as i can get. Telstra sold me something that they couldnt provide.  

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Re: slow nbn speeds

Hi David, I guess there's a lession here for those connecting to FTTN. When signing up to the NBN, take the base speed 25/5 as a starting point and then upgrade to higher speeds when you have stats...

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Product quality and customer servie - The Telstra myth.....

I have an ongoing investigation with the TIO with regards to the commisioning of my NBN service back in Feburary. Summary:On scheduled cutover date home phone was disconnected but technician was unable...

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TG 799vac Locked

Hi there, I wanted to know if the TG 799 Vac is locked with Telstra. I paid for this modem and having issue with my service that i need to change providers. Can i use this modem with someone else? Can...

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Re: Telstra DNS server unresponsive

I'm having the same problem. Live in East Cannington and got NBN connected on the 7th of this month (1 and half days ago). Since it has been activated I've had constant 24/7 DNS problems. It will take...

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Re: Telstra DNS server unresponsive

Same problem happened to me.Living in Beckenham and only started my service since 2nd of June. Everything was fine the first day. But now cannot connect to my work mail and most of website. Always give...

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Re: Telstra DNS server unresponsive

I'm also in Beckenham, so that's three of us on the 6CAN PoI experiencing this problem. All of us have transitioned to FTTN NBN as of 31/5 or later. Would grumble more about the quality of tech support...

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Re: New NBN connection - slower than ADSL2

Hi Belinda It's disappointing that your new NBN service is not working as efficiently as you expected. To check and ensure everything is connected okay, please speak with our NBN Assurance team by...

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Re: Major slowdown in postcode 2753

Hi Shamaroo, apologies for the late reply. You can view service status updates here.  Depending on your connection type there are a few things you can try: How To Troubleshoot Common Fixed Broadband...

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Re: Telstra DNS server unresponsive

I have been calling tech support many times. But non of them knows what I'm talking about. And they asking me to pay for something premium support or some **bleep**. Why do i have to pay extra when...

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Re: Telstra DNS server unresponsive

Extraordinary service response from Telstra, aye....I've spent a total of 8 hours on the phone to numerous Telstra support people.  Going over the same issue with each person....no internet (apparently...

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Re: Telstra DNS server unresponsive

Same issue here, in 6CAN-03 Was conencted on 31/05 with the same Gateway Max modem that others in this thread have.Up until Sunday it was fine, but the DNS issues have made several online games...

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Upgrade from Medium to Large Plan? No, not really! You loose everything you...

What else could it be easier, right? No! Everything else probably is easier; this one is not. I have been on a slowed down connection for a month now. Multiple (read "many!", in excess of 15 different...

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Re: Upgrade from Medium to Large Plan? No, not really! You loose everything...

Yusuf,If you are wanting to disconnect, as you say you want Telstra to let you go, then I would suggest calling 132200 and say "Disconnection" between 9am and 9pm and you will get a team in Adelaide...

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Finding WAP number

How do I find the WAP number for my wireless broadband account?

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Re: Finding WAP number

Hi there,Do you mean APN? The common one is telstra.wap You may need to supply further information I.e. Intended equipment/device ect hopefully then the community can help out a little more

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Re: Telstra DNS server unresponsive

So I called up about the DNS problem and after 3-4 hours on the phone and/or waiting to be called back...their plan is to send out another modem. I kept trying to explain how there are multiple people...

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Re: Finding WAP number

Hi Dave, Thanks very much for responding. No, I do mean WAP. I'm on NBN wireless broadband, and trying to connect a new wireless (HP) printer. My laptop (also an HP, running Windows 10) can see the...

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Re: Finding WAP number

Right oh Janet. I recon you've said enough. I think you're trying to say you require the WPA pin/passcode. That's generally found on the underside of the wireless router (which I think you've found...

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Slow NBN

We have just moved over to NBN today, installed and set up the Telsra Gateway Max. It appears to be half the speed I had with DSL2. Could I have done something wrong.Using an ethernet cabe I only get...

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