They have finally fixed our internet! We have now got the speed boost activated on our internet connection (NBN - Fixed Wireless) this took them only (4 Weeks to pull there heads together but I think we finally got a employee that knew what we were talking about! But usually it takes 48 Hours for the speed to take effect and during that period your connect will slow right down.
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Re: NBN provisioning
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Bravia connection issues using telstra
Hi dear community, i tried for several days to connect my Bravia tv to my new Telstra T-Gateway, and I cannot do it. No internet connection.
I read that this is something common, so maybe there is a quick answer.
Thanks for your advice
Leo
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PPPoE password
Have just got the NBN with TG797nV3 modem. I am wondering if for security purposes I should change the PPPoE Username and password to my bigpond user name and pword?? I have heard it is not needed but was given no explaination??
Regards
PW
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Re: PPPoE password
Nbn doesnt connect via PPP and authenticates a different way which is why it's not necessary
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Re: PPPoE password
Thank you very much!!
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Printer not working after nbn install
Brother printer was working via wifi from all devices. Since installed nbn Telstra max gateway everything else works except printer.
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NBN order
My technition will be here this week to do instalation. I have not recieved my modem. Is it coming and will it be here in time
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Re: Printer not working after nbn install
Hello Chrisp
Because you have changed your router your DHCP pool has changed. The DHCP is used to give IP addresses to all of your devices on the network. Most likely what has happened is your Brother printer was being assigned a different IP address from your old router. This means your Brother printer address has changed on the network. Think of it like if you move house but don't tell anyone. All of your old mail would still go to your old address. The same thing happens here. All of the print jobs are being sent to the old address.
What you need to do is first see what you LAN address range is. You can do this on a windows 10 computer by right clicking on the start button and selecting command prompt. In the black box that appears type “ipconfig”. This will now list all of your network connections for the device your using. Look for “Ethernet adaptor Local Area Connections” or “WIFI adaptor Local Area Connections” Next to the IPv4 Address it should show your IP address for your Local connection (Most likely it will start with 192.168 or 10.0 or 10.1). Also make note of the last number in the address. Most Tesltra router DHCP start at 100 (So your IPv4 address might look like this 192.168.1.100 or 192.168.0.100 or 10.0.0.100 or 10.1.1.100).
Once we have this we can now set up a static IP on the Brother Printer. To step you through this I would need to know the model of the brother printer.
If you would like real time chat support you can also message me on Skype my name is mycomputerdude. I run a Computer business called My Computer Dude ABN 96 993 364 287. I'm providing this info to prove I am a genuine computer business and not some over seas scammer.
http://abr.business.gov.au/SearchByAbn.aspx?abn=96993364287
David
My Computer Dude
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Re: NBN order
If you are having a professional install where the tech comes out and installs it they usually will bring the modem with them. They keep them in the vans for when they need them.
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Re: Printer not working after nbn install
Thanks Computer Dude.
You are right. The printer was looking for the old network address. I have fixed it so I can print from my iPad. But the Windows laptop will not print yet. Leave it with me for awhile.
Testimonial
your prompt reply was correct and very thorough. Thank you.
Chris P Newcastle NSW
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Re: NBN order
I suggest you don't join telstra NBN its a joke and so slow
its embarressing to say you joined TELSTRA , for what topay high bills for slow service? and you wont get much help over the phone they will hand ball you from one person to another and at the end they say sorry we cant help you till tomorow WTF
its a joke and I regret joining them I am moving connections
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Re: NBN order
I can honestly say my connection is anything but slow... Mine runs pretty much as I would expect... this is over wifi...
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Re: NBN modem/router
what about the phone line?
do I need a NBN modem with VOIP?
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Case Manager for order NFLK9RKS
I've had the nbn installed but not heard from a Telstra case manager yet. I've also not received a modem to be able to use the nbn. Could you offer any help here?
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Re: Case Manager for order NFLK9RKS
This is a public forum, generally no one here would be able to do anything to help.
If you have the contact details of your case manager contacting them directly is going to be your best option to get it sorted timely.
One of the moderators (Telstra Staff) may be able to get in contact with your case manager for you but that would likely be a while as they also monitor the rest of Telstra's social media so there can be a delay.
If you have the contact details of your case manager contacting them directly is going to be your best option to get it sorted timely.
One of the moderators (Telstra Staff) may be able to get in contact with your case manager for you but that would likely be a while as they also monitor the rest of Telstra's social media so there can be a delay.
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NBN Speeds
Hello, I've been looking at my NBN internet speed for the past year almost and I've noticed a annoying decrease in upload and download speed. I'm trying to stream on twitch and I can't do it anymore because of the massive decrease in UPLOAD and DOWNLOAD speed. As you can see the higher speeds are where I started and they stayed like this until about 2 months ago where the speeds just dropped. I would like to know if I can return to the same speeds as where I started from and why this has happened because I'm paying the for first speeds and I can't upload or stream anything. Another annoying point is that my ADSL2+ was going better then what I have now.
.
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How to change the ring time on my phone when connected to NBN?
Hi,
I have NBN connected. I also have a phone connected to the NBN router. How do I extend the ring time for the phone before it goes to Messagebank?
Regards,
sangstar
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Re: FTTN connection 3 weeks and 2 appointments
1st appointment yesterday. Telstra tech arrived with a modem and Telstra tv in hand. As I was already set up with a Gateway max and Telstra tv he didn't have to do anything. He advised me to unplug the phone I had on another point as this may intefere with the switchover scheduled for Friday.
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Re: FTTN connection 3 weeks and 2 appointments
I should have mentioned Telstra provides the Tech visit free of charge for this FTTN pre connection . Good work Telstra !
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Connect mobile phone to T-voice
I heve recently activated NBN and have a Telstra gateway max. I have downloaded the T-Voice app. Even though wifi is connected I get the message that a compatible gateway cannot be found. Is there something elase i need to do?
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