Bad lag spikes
I was just wondering what is causing the bad lag spikes at present. While gaming my ping is spiking from 90ms up to 400ms. Any ideas
View ArticleRe: Netgear 790S nbn compatibility?
The 790s is a wireless hotspot and wont plug into the NTD Telstra should sent you a modem when you upgrade to NBN
View ArticleRe: Speedboost 100/40 only getting half of max speed
when i first hooked up 1 yr ago, i was promised 25mbps, which i didnt recieve for weeks and a lot of hair pulling later, the matter was sorted, something to do with an old account overlapping never...
View ArticleRe: about NBN and existing Telstra customers
i am on big pond adsl . NBN is now in my area , can i switch my account straight over ?
View ArticleRe: Netgear + NBN + Phone
Hi GMP I had the same problem You have to use both modems, connect it like the Telstra tech did but disable the WiFi so you get your phone working then from one of the yellow LAN ports on the Telstra...
View ArticleRe: T Gateway
Hi Nicho1, There is not much difference between the two except The Gateway Max is VDSL/VDSL2+ compatible (for use with the new Fibre to the Node NBN connections) and it also has Dual-band concurrent...
View ArticleRe: Lap top widows xp
Hi Jim, I apologise for the delayed reply. I am not sure why you are trying to achieve with the laptop and T-Hub which is a phone system. Please note that Microsoft no longer offer support for...
View ArticleSlow NBN
The NBN service connected to my account is variable in speed. Increasingly there is conjestion at the local exchange (information from Telsstra support). This reduces our net speed from the paid for...
View ArticleRe: Slow NBN
Telstra don't own the NBN, as such Telstra can't control how much backhaul support the nodes are provided over the NBN. The NBN network and its congestion issues are managed by NBN Co.The issue isn't...
View ArticleRe: bigpond speed issue
Hey Mike, Sorry for the super late reply. What platform is your email on? MyConnect or Outlook.com? Is this ongoing for you? Brodie
View ArticleHow can I get my NBN Problems fixed
Hi All, i have been on the NBN since 08 December. (FTTN) I have been told that the Exchange is congested and I have to wait for an upgrade. Well it is now two months later and still nothing has...
View ArticleRe: How can I get my NBN Problems fixed
Telstra would likely be waiting the same as you for NBN Co to resolve the issue if it an congestion issue... as once it becomes and NBN area, NBN Co take over the exchange and are then responsible for...
View ArticleRe: How can I get my NBN Problems fixed
NBN - the future of waiting. They may give you a faster connection to the exchange, but you are still reliant on the backhaul to the rest of the internet. They should have put a higher priority on the...
View Articlenbn connection
Hi i have just had my NBN activatedand I have gone to my search engine and typed in http://10.0.0.138 as instructed..then I get all these other topics..I was under the impression this like would lead...
View ArticleRe: nbn connection
You want to put it in the address bar rather than the search engine and it should load an page about your router.You can also click this here http://10.0.0.138/ and it should open it as a page for you...
View ArticleRe: Slow NBN
So congestion at the local exchange is NBN? I thought TELSTRA still had responsibility for supplying the promised product to their customers, regardless of who supplies that product to them? If what...
View ArticleRe: Slow NBN
Communication products, as a service, are a little different from a retail product.Telstra as your provider are responsible for working with you on helping you with your enquiry, however they can only...
View Articlehow do i get a call back regarding nbn
How do you actually get someone to call you back? Every time i call telstra i get the same line. Someone will call you back within 2 hours i promise you. It has been over 2 weeks of calling most days...
View ArticleRe: NBN Wireless Speeds
Hey @Mattblack If you have a chat with us here, http://tel.st/hsc3 we'll be able to add the Speed Boost on for you. There are a few things that we need to check before it can be provisioned.
View ArticleRe: Changing to someone else
I understand that it has been a little while since you posted but has this been resolved as yet?
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