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Re: Where is my Telstra TV?

I have been waiting weeks for my telstra tv,recieved an email stating that my bundle is now completed,but nothing about telstra tv,being charged for a bundle that i haven't recieved all hardware,also...

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Re: Where is my Telstra TV?

Hi annie72, I apologise you have not yet received you Telstra TV, do you happen to have an order reference I can follow up?  

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Re: Where is my Telstra TV?

thankyou for responding,i have called and spoke several times to telstra,and still no help with message bank or telstra tv.order number 1-902379499170. 

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Re: Where is my Telstra TV?

Thanks annie72, I have contacted your case manager and advised of your contact with us in relation to your order. I have requested you are contacted as soon as possible to discuss as you are still...

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Re: choosing nbn speed

If it is FTTN your best bet would be to wait until you have it hooked up and then the modem line stats can be checked to see whether it will be possible to reach those speeds before opting in for a...

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Re: Where is my Telstra TV?

Thankyou Renee,greatly appreciated

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Re: Where is my Telstra TV?

Not a problem at all annie72, could you please keep us in the loop. If you do not hear anything from us in the next 48hrs, we'll follow up again.

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nbn message bank

Hi can you please let me have the pin number as my message bank is not recognising the old pin number since we got nbn connected . Thanks

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Re: NBN Speed Drops in peak times

Hi Program_Eater Yesterday I was contacted by the case manager.  Sadly this person had not read this thread and I had to try and explain it all again only to be told that she was not technical and was...

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Re: nbn message bank

The people on this forum can't access your account details. You will need to call 1800 834 273.

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NBN saga: my journey starts...

Week 1: my name is dy1an and this is my NBN story So many months ago I got excited as the NBN roll-out started in my town (3CAS) (FTTN) live date 28/10/26as the months shortened to weeks I decided it...

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Re: NBN Speed Drops in peak times

Mayfield and Cairns upgrades look like they have been processed Mayfield has another scheduled for approx 8/11Cairns still showing another for 31/10 and then another big round on approx 8/11

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Re: NBN Installation - Fibre to the Node

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Re: NBN saga: my journey starts...

dy1an Your cronicle of what you've been through was tops.......I mean that. If it transpires that you get FTTP .......lucky you. Though I have to say I have been lucky with my connection FTTN. Here's a...

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Re: NBN saga: my journey starts...

you did well with those results for FTTN, well done http://www.speedtest.net/my-result/5742964144 just something to remind you of what you left behind 8)

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Email access

I CAN'T LOG ON TO GET MY EMAILS - SOMETIMES IT SAYS 403 FORBIDDEN OTHER TIMES IT JUST DOES NOTHING. ANY IDEAS?

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Re: NBN Speed Drops in peak times

Well it does not look like the 25/10 upgrade did much? Around 17:00hrs my speed dropped to 6Mb/s Hopefully the 31/10 upgrade will fix this?

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FTTP Gateway set up problems

I took a photo of my NTD device into a Telstra store, was sold a Telstra Gateway for FTTP, waited 2 weeks for it to be delivered, another week for them to realize that it had been delivered, and now I...

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Re: Super fast speed boost on NBN

Having very similar issue. Was on Fast from the start 25/5. My house is 4 doors down from the node which is less than 100m from the exchange.  After NBN install I got 23.6Mbs down and 4.98up. Asked for...

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Re: Super fast speed boost on NBN

9:20pm 6Mbps down 37 up11:20pm 90Mbps down 37 upI hope this is not reflective of the standard of FTTN. Useless for doing the things you want during peak times but great at bed time.

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