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Re: NBN Speeds

I have just connected to the NBN via fttn and the speed is disgraceful..... 4mbps up and 4 mbps down.... my adsl was much much faster..... what an absolute joke.... i have constant dropouts and...

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NBN speed

I have just connected to the NBN via fttn and the speed is disgraceful..... 4mbps up and 4 mbps down.... my adsl was much much faster..... what an absolute joke.... i have constant dropouts and...

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Re: NBN Speeds

Hi murray1234 Have you spoken to the NBN Faults team about your concerns to have them addressed?

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Re: NBN speed

post your modem stats http://10.0.0.138/> Advanced > Broadband so we can have a look.

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Re: Connecting to FTTN via Fritzbox 7490

Thank you, from the bottom of my heart I thank you.  This worked on my 7490 and saved me much anguish.

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Netgear V2610 Backup Huawei e8372 not working

My sister is opening a new retail shop in Cairns and my girlfriend and I have used our points to come up from Sydney over this long weekend and help her get setup.My history is in technical support and...

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Re: Availability and speeds

Hey ,I'm not sure what issues you have with your cable service but mine tends to be incredibly fast (upto 120mbps down, 2mbps up) and there are never latency issues. If you are having speed/stability...

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Slow NBN speeds

Hi,I recently got NBN and for the last week I've had speeds of a maximum 500 kb/s. Here are my current speed tests:Download Speed: 3368 kbps (421 KB/sec transfer rate)Upload Speed: 4409 kbps (551.1...

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Re: Slow NBN speeds

Hi ,can you try disconnecting all devices from the network, and physically connecting only 1 device (laptop/PC) and doing a speedtest so we can see what speeds you are getting when you are directly...

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Re: Slow NBN speeds

Thanks for the quick reply.Download Speed: 5040 kbps (630 KB/sec transfer rate)Upload Speed: 4816 kbps (602 KB/sec transfer rate)Latency: 34msJitter: 20 msPacket Loss: -1%02/10/2016, 9:20:15 pmHere are...

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Re: Slow NBN speeds

few more queries:- are you plugged directly into the primary copper phone socket? e.g. you may have 2-3 around the house but you might get a better sync with 1 of the sockets...- do you know how far...

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Re: Slow NBN speeds

Yea, I'm plugged directly in.I think the technician tried a few sockets.I'm quite far away considering, I think around 1.2km. Which I know should effect my line speeds. But it still doesn't explain...

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Re: Slow NBN speeds

Can you go to http://10.0.0.138> advance > broadband and copy your line stats?

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Re: Slow NBN speeds

nah speedtest.net is what I normally use myself.If you're 1.2km away from the node that would explain things. VDSL drops off like an incredibly sharp bell curve after 1km and over the course of 250m...

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Re: Slow NBN speeds

does time of day make a difference? E,g try doing a speedtest outside of peak time (roughly 4PM-12AM) Also post you modem stats http://10.0.0.138> Advanced > Broadband Also purchasing a...

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Re: Slow NBN speeds

Hi ,A speed boost on FTTN/B may make a difference depending upon the quality of the copper line running from the VDSL unit to the end user.Instead of receiving 25mbps to the unit, and then it being...

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Re: Slow NBN speeds

That is working on the assumption that the issue is line or distance related. Regardless of trying to bandaid the problem by pushing more potential bandwidth through, If the service was syncing at...

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Re: Telstra NBN connection via TG799vac goes off and back on every 30/20 mins

Hi Je_Jo_Ro I'm sorry we can only advise you to contact Tech Support on 1800 834 273 so that they can access your account and escalate this further as required.

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new email system

I can not open to read my emails in the new bigpond they are ther but will not open

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Re: NBN congestion in Roxburgh Park

I connected with telstra on 100/40 plan this morning. It was great in the morning and I was getting 95/38 (Pillar is across the street) now it reduced to 24/35 and it's not even peak time yet! I was...

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